Motivated and dependable administrative professional with over five years of combined administrative and medical office experience. Skilled in patient care, medical billing, insurance coordination, and office management. Recognized for reliability, strong communication, and a friendly, client-focused approach.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Medical Assistant & Biller/Treatment Coordinator
Hendershot Foot & Ankle Clinic
04.2024 - Current
Coordinate patient treatment plans, building strong referral networks with physicians and healthcare organizations.
Process payments, reconcile daily transactions, and maintain accurate billing records.
Multi-tasked between handling calls, meeting patient demands, all while maintaining a professional and organized work environment.
Coordinate with insurances to resolve medical claims.
Support physicians in patient care by preparing exam rooms and documenting information for 30+ patients daily.
Perform in-office services, including x-rays, sonograms, and ultrasounds and surgical procedures.
Cross-Trained Employee
Eastern Podiatry
12.2022 - 03.2024
Provided versatile support across medical assisting and billing departments.
Applied knowledge of ICD-10, CPT, and HCPCS coding systems for accurate documentation and billing.
Verified patient insurance benefits and resolved claims and denials with payers.
Answered and routed calls, ensuring efficient communication and exceptional customer service.
Assisted with patient care and maintained a clean, organized clinical setting.
Administrative Assistant
Sunshine Cleaning
06.2019 - 02.2022
Managed document filing, printing, and routing while handling customer inquiries.
Scheduled appointments and meetings, ensuring smooth communication between clients and staff.
Processed client payments and vendor checks with attention to accuracy.
Monitored inventory, ordered supplies, and tracked work orders to completion.
Distributed work orders, updated employers of new work orders, and ensured orders were being completed daily.
Skills
Excellent written and verbal communication
Active listening and interpersonal skills
Proficient in Microsoft Word, Excel, and PowerPoint