Amy Rankin
Lawrenceville,GA
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings.
Overview
4
4
years of professional experience
Work History
Cashier
Chattahoochee Technical College
Cleveland , GA
07.2024 - 05.2025
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Balanced daily transactions on a computerized point-of-sale system.
- Ensured compliance with all safety regulations within the store environment.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Issued receipts, refunds, credits or change due to customers.
Behavioral Therapist
ABS Kids
Concord, NC
06.2023 - 05.2024
- Identified potential triggers that may lead to negative behaviors and provided strategies for avoiding them.
- Implemented evidence-based treatments such as cognitive behavioral therapy, dialectical behavior therapy or applied behavior analysis.
- Developed individualized plans for clients to help them meet their personal goals.
- Collaborated with other mental health professionals to ensure comprehensive care for clients.
- Educated school staff about appropriate strategies for responding to challenging behaviors in the classroom setting.
- Advised clients on how to manage stress, anxiety and depression through healthy coping skills.
- Evaluated the effectiveness of therapeutic interventions and adjusting as needed based on client feedback.
Waitress
LA Murphs
Salisbury, NC
06.2021 - 05.2023
- Took orders for food and drinks and delivered them to guests.
- Demonstrated knowledge of wine selection, pairings, vintages.
- Processed payments accurately using cash registers or POS systems.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Developed positive relationships with regular customers through friendly conversation.
- Assisted in seating guests at tables or booths.
- Communicated daily specials to customers.
Skills
- Customer service
- Point-of-sale operation
- Cash handling
- Transaction processing
- Sales promotion
- Inventory management
- Visual merchandising
- Product knowledge
- Conflict resolution
- Effective communication
Timeline
Cashier
Chattahoochee Technical College
07.2024 - 05.2025
Behavioral Therapist
ABS Kids
06.2023 - 05.2024
Waitress
LA Murphs
06.2021 - 05.2023
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