Amy Rendon
4360 Holt Rd.#8 Holt
Summary
Dynamic and detail-oriented professional with extensive experience at Michigan State University, excelling in customer service and material handling. Proven ability to enhance operational efficiency through effective teamwork and process improvements. Skilled in forklift operation and inventory management, consistently ensuring a safe and organized work environment while fostering positive relationships across departments.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Material Handler
University of Michigan, UPL
03.2022 - Current
- Operated forklifts and pallet jacks to efficiently transport materials across campus facilities.
- Monitored inventory levels, ensuring timely restocking of supplies to maintain operational efficiency.
- Collaborated with team members to streamline material handling processes, reducing delays in workflow.
- Conducted regular inspections of equipment and tools, ensuring compliance with safety regulations and protocols.
- Implemented best practices for material organization, improving accessibility and reducing search time for items.
- Assisted in training new staff on proper handling techniques and safety measures for hazardous materials.
- Coordinated with other departments to facilitate seamless deliveries and pickups of essential materials.
- Analyzed current workflows, recommending process enhancements that improved overall productivity within the team.
- Transported inventory items to appropriate locations.
- Packed items into appropriate containers for shipment.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Used hand-held scanners and physical logs to accurately track item movements.
- Conducted routine maintenance checks on material handling equipment to ensure optimal functioning throughout daily operations.
- Unloaded incoming shipments to verify accuracy of deliveries and check possible damages.
- Received and unpacked shipments and new equipment as directed.
- Adhered to strict quality control measures, inspecting inbound shipments for accuracy and condition upon arrival.
- Provided excellent customer service, resolving issues swiftly and maintaining positive relationships.
Food Stores Warehouse Attendant
Michigan State University, Food Stores
01.2009 - 03.2022
- Worked under the procurement team to research and acquire specialty items need. Maintained a purchasing card. Made local purchases and made direct deliveries as needed by the customer.
- Operated forklifts and pallet jacks to efficiently move materials within warehouse environment.
- Trained new staff on warehouse procedures, equipment operation, and safety guidelines.
- Reinforced positive workplace culture fostering teamwork and open communication among colleagues across different departmentsfunctions.
- Enhanced customer satisfaction by promptly addressing inquiries or concerns regarding shipments or products.
- Conducted visual inspections of received goods for potential defects/damages before adding them into the inventory system.
- Loaded and unloaded delivery trucks safely, quickly putting items away to maintain flow of daily workloads.
Housekeeper
Michigan State Universtiy, Owen Hall
05.2000 - 01.2009
- Maintained cleanliness and organization of residential hall areas to ensure a welcoming environment.
- Conducted thorough cleaning using industry-standard tools and eco-friendly products to uphold health standards.
- Collaborated with team members to complete daily cleaning schedules efficiently and effectively.
- Trained new staff on proper cleaning techniques and safety procedures, enhancing team performance.
Food Service Worker
Michigan State Universtiy, Shaw Hall
08.1998 - 05.2000
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Education
No Degree - General Studies
Lansing Community College
Lansing, MISkills
Customer service
Multitasking
Flexible and adaptable
Detail orientated
Certification
Chauffeur's license
DOT medical certification
49 CFR (hazardous material)
Incident investigation
Timeline
Material Handler
University of Michigan, UPL
03.2022 - Current
Food Stores Warehouse Attendant
Michigan State University, Food Stores
01.2009 - 03.2022
Housekeeper
Michigan State Universtiy, Owen Hall
05.2000 - 01.2009
Food Service Worker
Michigan State Universtiy, Shaw Hall
08.1998 - 05.2000
No Degree - General Studies
Lansing Community College
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