Amy Roberts
Elsmere,Kentucky
Summary
High-performing Store Manager familiar with managing range of personalities to effectively build consensus and achieve operational targets. Experienced with dealing with difficult issues that can arise. Revitalizes operations and adapts to changing market conditions.
Overview
13
13
years of professional experience
Work History
Store Manager
United Dairy Famers Inc.
Florence, KY
03.2013 - Current
- Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction.
- Coached sales associates on product knowledge by using wide variety of training tools.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Rotated merchandise and displays to feature new products and promotions.
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Education
Associate Degree in Nursing - Nursing
Gateway Community And Technical College
Covington, KY2008
Skills
- Sales Promotion
- Verbal and Written Communication
- Team Leadership
- Proficient in multiple computer programs
- Recruitment and Hiring
- Staff Scheduling
- Records Organization and Management
- Employee Motivation
- Customer Service Management
- Administrative Management
- Money Handling
- Direct Sales
Timeline
Store Manager
United Dairy Famers Inc.
03.2013 - Current
Associate Degree in Nursing - Nursing
Gateway Community And Technical College