Summary
Overview
Work History
Education
Skills
Timeline
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Amy Ross

Lake Wales

Summary

Dynamic Digital Personal Shopper at Walmart with a proven track record of exceptional customer service and attention to detail. Expertly fulfilled orders while maintaining high satisfaction ratings and efficient planning. Known for decision-making skills and an upbeat attitude, consistently ensuring positive shopping experiences and addressing customer needs promptly.

Overview

7
7
years of professional experience

Work History

Digital Personal Shopper

Walmart
02.2018 - Current
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Tracked substitutions and informed customers of changes.
  • Worked productively with customers to meet order requirements and service expectations.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Provided exceptional customer service by addressing any issues or concerns promptly, maintaining a positive reputation as a Personal Shopper.

Education

High School Diploma -

Bartow High School
Bartow, FL
06.2008

Skills

  • Customer service
  • Attention to detail
  • Planning and organization
  • Decision-making
  • Customer relations
  • Heavy lifting
  • Upbeat and outgoing attitude

Timeline

Digital Personal Shopper

Walmart
02.2018 - Current

High School Diploma -

Bartow High School

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Amy Ross