Amy San Miguel
Round Rock,TX
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings.
Overview
6
6
years of professional experience
1
1
year of post-secondary education
Work History
Cashier
H-E-B
Round Rock, Tx
08.2020 - Current
- Maintained accurate cash drawer throughout shifts.
- Assisted customers with product inquiries and store navigation.
- Assisted customers with self-checkout transactions and resolved issues promptly.
Business Center Representative
HEB
Round Rock, Tx
08.2022 - Current
- Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
- Performed administrative tasks related to billing and invoicing customers for services rendered.
Gas Station Attendant
HEB
Round Rock, TX
08.2023 - Current
- Operated fuel pumps and maintained clean refueling areas for customer safety.
- Attended to gas spills and accidents promptly and according to established guidelines.
Cosmetic Beauty Associate
HEB
Edinburg, Tx
05.2024 - 08.2025
- Created and maintained product displays to enhance shopping experience.
- Managed inventory levels and organized stock for timely restocking.
General Merchandiser
HEB
Edinburg, Tx
05.2024 - 08.2025
- Implemented visual merchandising strategies to align with company branding guidelines.
- Collaborated with vendors to ensure timely delivery of products
Education
Some College (No Degree) - Kinesiology
The George Washington University
Washington , DC 08.2021 - 03.2022
Some College (No Degree) - Criminal Justice
The University of Texas Rio Grande Valley
Edinburg, TXSkills
- Cash Handling
- Self-Checkout Operations
- Front-End Operations
- Retail Operations
- Service excellence
- Team collaboration
- Time Management
- Problem Solving
- Leadership
- Team building
- Communication
- Hospitality services
- Business Center Support
Awards
- Hospitality Champion, 12/01/20
- Partner of the Month, 06/01/21
Leadership Qualifications
- Recognized for delivering outstanding customer experiences and building positive customer relationships.
- Trusted to work across multiple departments and support a variety of operational functions.
- Strong ability to coach, assist, and collaborate with partners to achieve team goals.
- Experienced in managing competing priorities while maintaining service excellence.
Timeline
Cosmetic Beauty Associate
HEB
05.2024 - 08.2025
General Merchandiser
HEB
05.2024 - 08.2025
Gas Station Attendant
HEB
08.2023 - Current
Business Center Representative
HEB
08.2022 - Current
Some College (No Degree) - Kinesiology
The George Washington University
08.2021 - 03.2022
Cashier
H-E-B
08.2020 - Current
Some College (No Degree) - Criminal Justice
The University of Texas Rio Grande Valley