Amy Thomas
Tampa
Summary
Dynamic front desk receptionist with a strong focus on customer service, appointment scheduling, and effective communication. Committed to enhancing client experiences and fostering positive relationships in a wellness center environment.
Overview
13
13
years of professional experience
Work History
Front Desk Receptionist
The Garden Med Spa
Clearwater
08.2023 - Current
- Welcomed clients upon arrival at wellness center to create a positive first impression.
- Responded to phone calls and addressed client inquiries to enhance overall client experience.
- Coordinated appointment scheduling with clinic's booking software to ensure seamless client flow.
Teacher
Hillsborough County Public Schools
Tampa
06.2013 - Current
- Developed engaging lesson plans aligned with state standards, promoting student engagement and understanding.
- Collaborated with colleagues to refine curriculum and instructional practices, enhancing student learning experiences.
- Communicated regularly with parents about student progress and behavior, fostering a supportive home-school connection.
- Built and strengthened positive relationships with students, parents, and teaching staff.
Education
Bachelor of Science - Education
St. Petersburg College
Clearwater, FL06-2011
Skills
- Front desk operations
- Appointment scheduling
- Customer service
- Multitasking and organization
- Team collaboration
- Effective communication
Timeline
Front Desk Receptionist
The Garden Med Spa
08.2023 - Current
Teacher
Hillsborough County Public Schools
06.2013 - Current
Bachelor of Science - Education
St. Petersburg College