Amy Thompson
Ona,WV
Summary
Detail-oriented office manager with strong payroll administration and customer service skills. Proven ability to maintain confidentiality and improve office workflows, contributing to efficient operations.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Secretary Manager/Representative Payee
Starlight Behavioral Health Services Huntington Wv
Huntington , wv
08.2024 - Current
- Managed daily office operations for behavioral health services.
- Maintained electronic and paper filing systems for confidential documents.
- Assisted in preparing reports and documentation for regulatory compliance.
- Communicated effectively with clients, staff, and external partners.
- Handled phone inquiries and directed calls to appropriate personnel.
- Organized office supplies and maintained inventory levels efficiently.
- Maintained a high level of confidentiality in all areas of work.
- Scheduled interviews with job applicants.
- Monitored emails sent to the company email address; responded to inquiries in a timely manner.
- Performed basic bookkeeping duties such as reconciling accounts payable and receivable statements.
- Managed office operations and procedures, including recordkeeping systems, filing systems, supply requisition, mail distribution and other administrative services.
- Ordered supplies for the office; monitored inventory levels to ensure adequate stock is available at all times.
- Processed vendor payments according to established timelines.
- Performed general office duties such as photocopying, faxing, scanning.
- Handled confidential information with discretion and tactfulness.
- Assisted with the preparation of payroll documents for processing. Paid consumers' bills and did deposits for their SSI and SSA.
- Welcomed visitors at the front desk with a friendly demeanor. in a professional manner and provided them with assistance as needed.
- Worked with management team to improve workflows and eliminate unnecessary tasks.
Education
Certificate - HR Consultant
AIP
07-2026
High School Diploma -
Homeschooling Association
Illinois City, IL05-2003
Skills
- Payroll administration
- Office administration
- Calendar management
- Reliability
- Goal setting
- Payroll and budgeting
- Scheduling and calendar management
- Document review
- Customer service
- Bookkeeping
- Multitasking
Certification
- IdentoGo and Idemia Fingerprinting
Timeline
Secretary Manager/Representative Payee
Starlight Behavioral Health Services Huntington Wv
08.2024 - Current
Certificate - HR Consultant
AIP
High School Diploma -
Homeschooling Association