Amy Twigg
Toledo,OH
Summary
Seasoned Dietary Director offering comprehensive experience in healthcare nutrition and food service management. Demonstrates a strong focus on developing and implementing dietary services while ensuring compliance with nutritional standards and regulations. Showcases leadership skills, ability to train and manage teams, and commitment to providing high-quality patient care. Past roles have seen significant improvements in patient satisfaction and operational efficiency through innovative meal planning and dietary program development.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Dietary Director
Ayden Healthcare of Toledo
Toledo, Ohio
03.2023 - Current
- Prepared menus, recipes, and diet plans in accordance with dietary guidelines.
- Monitored food preparation and delivery to ensure quality standards are met.
- Ensured compliance with all applicable regulations related to food service operations.
- Conducted regular staff meetings to review policies and procedures.
- Coordinated the ordering of food supplies from suppliers as needed.
- Provided training and supervision for kitchen staff members on proper sanitation practices.
- Addressed customer complaints regarding food quality or service issues promptly.
- Evaluated current dietary practices and recommended changes when necessary.
- Implemented strategies to reduce waste of food products through proper portion control techniques.
Regional Director of Operations
Talk of the town Consulting
Toledo, OH
04.2016 - 02.2023
- Developed and implemented strategies to improve operational efficiency across the region.
- Reviewed financial reports and identified opportunities for cost savings.
- Managed regional staff, including hiring, training, performance reviews and disciplinary actions.
- Ensured compliance with all local, state and federal regulations related to operations in the region.
- Conducted regular meetings with senior management to review progress towards goals and objectives.
- Developed relationships with customers in the region through frequent visits or calls.
- Actively participated in industry events or conferences relevant to regional operations.
- Recognized employees for demonstrating excellent service resulting in increased company morale.
- Communicated clear and consistent messages regarding departmental goals to produce desired results.
- Oversaw personnel by commending or initiating promotions, transfers and disciplinary measures.
Skills
- Sanitation protocols
- Food production management
- Healthcare regulations
- Patient Counseling
- Meal Preparation
- Menu Planning
- Food Safety Compliance
- Dietary planning
- Special diets
- Meal distribution
- Nutrition recommendations
- Sanitation rules and regulations
Certification
ServSafe Level 2
Timeline
Dietary Director
Ayden Healthcare of Toledo
03.2023 - Current
Regional Director of Operations
Talk of the town Consulting
04.2016 - 02.2023
ServSafe Level 2
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