Summary
Work History
Education
Skills
Languages
Timeline
Generic

Amy Umana

Baltimore,MD

Summary

Department of Human Services (DHS)
- Assist the team with various administrative and clerical tasks.
- Take detailed notes during meetings.
- Help with invoice processing and management.
- Review partner invoice submissions for accuracy and notify the team of any issues.

Maryland Department of Service and Civic Innovation - Maryland Corps Member
- Participate in the Maryland Corps/Service Year Option Program to improve the community.
- Engage in professional development and on-the-job training.
- Contribute to community service initiatives.
- Learn and implement strategies for community betterment.

Work History

Office Assistant

Department of Human Services
10.2024 - Current
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Expedited document processing with accurate data entry and timely filing.
  • Contributed to a positive work environment by fostering open communication among colleagues.
  • Prepared and edited documents to produce precise, accurate and professional communication.
  • Supported executive staff with well-prepared reports, presentations, and meeting materials.
  • Coordinated meeting schedules and logistics, leading to smoother operations and better time management.
  • Enhanced office efficiency by organizing and maintaining filing systems both digitally and physically.
  • Enhanced document management efficiency, digitizing paper records and establishing easy-to-navigate filing system.
  • Assisted in preparation of reports and presentations, which contributed to informed decision-making processes.
  • Input data into spreadsheets and databases.
  • Reviewed files, records and other documents to obtain information to respond to requests.

Service/Civic

Maryland Department of Service and Civic
09.2024 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Learned and adapted quickly to new technology and software applications.

Education

High School Diploma -

Lansdowne High School
3800 Hollins Ferry Rd, Lansdowne, MD 21227
06-2024

Skills

  • Time management
  • Verbal communication
  • Dedicated team player
  • Resourceful
  • Prioritizing work
  • File maintenance
  • Scheduling appointments
  • Document management
  • Documentation and reporting

Languages

Spanish
Native or Bilingual

Timeline

Office Assistant

Department of Human Services
10.2024 - Current

Service/Civic

Maryland Department of Service and Civic
09.2024 - Current

High School Diploma -

Lansdowne High School
Amy Umana