Amy VanderZanden
Portland,United States
Summary
5+ years of experience in customer service and administration, with 2+ years as a Human Resources professional in local government, specifically working alongside Parks and Public Works departments. Motivated by the public sector, but captivated by a potential role in direct service to natural, cultural and historical sites.
Overview
9
9
years of professional experience
Work History
Human Resources Assistant
City Of Wilsonville
07.2021 - Current
- Maintains accurate and up-to-date human resource files, records, and documentation
- Maintains the integrity and confidentiality of human resource files and records
- Assists with payroll functions including processing, answering employee questions, fixing processing errors, and distributing checks
- Acts as a liaison between the organization and external benefits providers and vendors, which may include health, disability, and retirement plan providers
- Conducts or assists with new hire orientation
- Assists with planning and execution of special events such as benefits enrollment, organization-wide meetings, employee recognition events, holiday parties, and retirement celebrations
English Second Language Teacher
Korea University
08.2017 - 02.2018
- Displayed excellent classroom management
- Kept accurate records of student performance
- Educated students in basics of English grammar and conversational speaking
- Designed seasonal programs emphasizing vocabulary, pronunciation, and reading comprehension
Undergraduate Research Assistant
Pacific University
08.2014 - 05.2016
- Planned, modified and executed research techniques, procedures and tests
- Gathered, arranged, and corrected research data to create representative graphs and charts highlighting results for presentations
- Reviewed documents and data to identify trends and patterns
- Utilized advanced analytical software to analyze data sets
Undergraduate Teaching Assistant
Pacific University
08.2014 - 05.2016
- Helped with grading assignments and tests, providing constructive feedback to students based on results
- Supported classroom activities, tutoring, and reviewing work
Undergraduate Research Assistant
Temple University
06.2015 - 08.2015
- Compiled data into reports and disseminated to supervisor for review
- Collaborated with other researchers to develop successful research strategies
- Attended seminars and symposiums to improve overall knowledge and understanding
Education
Bachelor of Arts - Psychology, Sociology
Pacific University
Forest Grove, OR05.2016
Skills
- Customer Service
- Human Resources (HR)
- Administration
- Teaching
- Writing
- Risk
- Management
- Research Skills
- Nonprofit Organizations
- Leadership
Affiliations
National Science Foundation (NSF) (Research Experiences for Undergraduates)
Timeline
Human Resources Assistant
City Of Wilsonville
07.2021 - Current
English Second Language Teacher
Korea University
08.2017 - 02.2018
Undergraduate Research Assistant
Temple University
06.2015 - 08.2015
Undergraduate Research Assistant
Pacific University
08.2014 - 05.2016
Undergraduate Teaching Assistant
Pacific University
08.2014 - 05.2016
Bachelor of Arts - Psychology, Sociology
Pacific University