Hi, I’m
Amy VanHemel
Moore,OK
Summary
Dynamic Brand Ambassador with a proven track record at Exuviance, excelling in customer engagement and effective communication. Leveraged product knowledge to enhance brand visibility and foster strong relationships with retail partners, driving positive word-of-mouth referrals. Skilled in developing marketing strategies and training teams to deliver exceptional customer service.
Overview
29
years of professional experience
Work History
Exuviance
Brand Ambassador
08.2015 - 12.2021
Job overview
- Interacted with customers to enhance brand visibility and product understanding.
- Assisted in organizing promotional events, enhancing customer experience and interaction.
- Conducted product demonstrations to educate consumers on benefits and usage.
- Collaborated with marketing team to align messaging across all platforms.
BECCA Cosmetics
Brand Ambassador
06.2014 - 12.2021
Job overview
- Maintained up-to-date knowledge of industry trends and competitive landscape.
Amazing Cosmetics
Brand Ambassador
06.2014 - 02.2017
Job overview
- Gathered customer feedback to inform product development and marketing strategies.
- Trained new ambassadors on brand values and effective communication strategies.
- Developed strong relationships with retail partners to maximize product visibility.
- Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
- Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
Self-employeed A Nail Salon
Owner/Operator
03.1993 - 01.2011
Job overview
- Managed daily operations of nail salon, ensuring high-quality service delivery.
- Oversaw inventory management, optimizing supply levels and reducing waste.
- Developed and implemented marketing strategies to attract and retain customers.
- Trained and mentored staff on nail techniques and customer service excellence.
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
Education
Marshall High SchoolMarshall, TX
High School Diploma from Cosmetology
05.1985
Skills
- Customer service
- Effective communicator
- Exceptional communication
- Customer engagement
Timeline
Brand Ambassador
Exuviance
08.2015 - 12.2021
Brand Ambassador
BECCA Cosmetics
06.2014 - 12.2021
Brand Ambassador
Amazing Cosmetics
06.2014 - 02.2017
Owner/Operator
Self-employeed A Nail Salon
03.1993 - 01.2011
Marshall High School
High School Diploma from Cosmetology