Amy Velez
San Antonio,TX
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Receptionist
Encompass Health Rehabilitation Hospital
San Antonio , TX
11.2022 - Current
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Verified visitors' identification cards before allowing access to the building.
- Performed data entry tasks into various computer systems accurately and promptly.
- Updated daily log book with information about visitors entering the premises.
- Maintained an organized filing system of confidential client information in accordance with company policy.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Answered and directed incoming calls using multi-line telephone system.
- Reviewed and verified invoices for accuracy and completeness.
- Processed vendor invoices in a timely manner.
- Prepared monthly accrual entries for expenses not yet received or billed.
- Performed data entry into accounting system to ensure accuracy of financial reporting.
- Assisted in the preparation of month-end closing activities related to accounts payable transactions.
- Communicated effectively with vendors regarding billing inquiries or discrepancies.
- Conducted research on past due invoices when necessary.
- Analyzed vendor accounts regularly to identify any potential problems or opportunities.
- Maintained organized filing systems for both paper and electronic documents.
- Provided assistance with special projects as requested by management team.
- Problem-solved accounts payable questions on behalf of internal team members, management and vendors.
Staffing Coordinator
Methodist Spey and Transplant
11.2012 - 05.2019
- Responsible for organizing and scheduling workers to ensure that their organization is fully staffed on each work shift
- Overseeing all staffing needs for each department
- Determine staffing needs and schedule staff for optimal patient coverage and care ratios
- Work with charge nurses to facilitate effective patient care and necessary transfers
- Contact agencies to fill vacancies in a timely manner
- Attended Medical Staff meetings
- Answered multi-line phone system, routing all calls to appropriate department
- Communication with Directors and Managers of each department for all staffing decisions
- Data Entry in Facility Scheduler, Microsoft Office, Meditech, and Excel
- Great relationships with all employees
- Documenting all call in for shift and reason for call Ins
- Medical Terminology
- HIPPA compliance
Extern
Progressive Billing
03.2011 - 04.2011
- Collections
- Verified insurance
- Data Entry
Education
Medical Assistant -
Career Point College
01.2011
High School -
Marshall High School
01.2006
Some College (No Degree) - Buisness Management
Hallmark Uniiversity
San Antonio, TXSkills
- Scheduling proficiency
- Strategic planning
- Staff development expertise
- Resourceful
- Dedicated team player
- Strong interpersonal skills
- Microsoft Office proficiency
- Excel spreadsheets
- Self-directed
- Time management
- Professional and mature
- Strong problem solver
- Medical terminology
- Invoice Processing
- Transaction entry
- Bookkeeping
- Data Entry
- Vendor invoice processing
- Purchase Order Management
- Order Verification
- Time Management
- Problem-Solving
Accomplishments
- National Society of Leadership and Success (NSLS).
Certification
- Marketing Business Stimulation(Marketing)(2024)/Marketplace Stimulations/ Hallmark University
- Sigma White Belt Certification(2024)/Six Sigma Global institute/Hallmark University
- Hallmark Consulting Group Project Strategic Marketing(2024) Hallmark University
Timeline
Receptionist
Encompass Health Rehabilitation Hospital
11.2022 - Current
Staffing Coordinator
Methodist Spey and Transplant
11.2012 - 05.2019
Extern
Progressive Billing
03.2011 - 04.2011
Medical Assistant -
Career Point College
High School -
Marshall High School
Some College (No Degree) - Buisness Management
Hallmark Uniiversity