Mary Flannery
Elk Grove Village,IL
Summary
Kind and dedicated Medical Office Receptionist with 10 years of experience in healthcare appointment setting industry. Knowledgeable in schedule, records, and front desk management. Works productively with diverse personalities and experienced in busy clinical settings. Welcoming and hospitable to greet 60 patients and families daily.
Overview
25
25
years of professional experience
Work History
Receptionist
Advanced Women's Healthcare
08.2009 - Current
- Scheduled, rescheduled, and cancelled appointments for OBGYN patients.
- Maintained current and accurate medical records for patients.
- Facilitated smooth workflow within the practice by communicating effectively with colleagues across various departments.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and protecting privacy rights.
- Assisted in billing processes, ensuring accurate records and timely payments from insurance companies and patients.
School Bus Driver
Durham Bus Services
08.1999 - 08.2009
- Reduced vehicle maintenance costs by conducting daily pre-trip inspections and promptly reporting any necessary repairs or concerns.
- Assisted in emergency preparedness drills, demonstrating appropriate evacuation procedures to students and staff members.
- Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
- Demonstrated strict adherence to safety regulations and traffic laws to safeguard passengers.
Education
High School Diploma -
Elk Grove High School
Elk Grove Village, IL05.1980
Skills
- Clerical Support
- Epic Systems
- Athena Systems
- E-Clinical Systems
- Scheduling proficiency
Timeline
Receptionist
Advanced Women's Healthcare
08.2009 - Current
School Bus Driver
Durham Bus Services
08.1999 - 08.2009
High School Diploma -
Elk Grove High School
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