Amy Walterman

• Deliver high‑quality multi‑specialty ProFee surgical coding for the DoD/DHA backlog contract using Citrix, PowerChart, ChargeViewer, and 3M‑360.

• Consistently exceed performance expectations, contributing to a team output of 133%, surpassing DHA production benchmarks and supporting backlog reduction goals.

• Analyze and streamline workflow edits to improve coding accuracy, reduce rework, and enhance overall operational efficiency.

• Support team growth by training new coders, providing shadowing opportunities, and offering peer‑to‑peer guidance on optimal workflow strategies and coding best practices.

• Perform quality checks on surgical coders’ work to finalize accounts, reinforcing accuracy, consistency, and adherence to production and compliance standards.

~Completed a Bachelor of Science while serving as the primary caretaker for a parent during hospice care.

• Interpreted and abstracted complex clinical documentation from electronic medical records to assign precise ICD‑10 and CPT codes for inpatient and outpatient encounters, ensuring accurate reimbursement and compliance with payer and regulatory guidelines.
• Performed independent coding reviews and contributed to internal peer‑review audits, identifying documentation gaps, improving coding accuracy, and supporting continuous quality improvement initiatives.
• Prioritized and managed a high‑volume coding workload, consistently meeting productivity benchmarks and strict turnaround times through proactive planning and efficient workflow management.
• Supported organizational compliance by staying current with coding updates, payer policies, and industry best practices, contributing to reduced denials and improved revenue integrity.

• Served as an advanced coder across multiple specialties—including Cardiology, Interventional Cardiology/Radiology, Gastroenterology, General Surgery, Infectious Disease, Pulmonology, Orthopedic Surgery, Anesthesiology, Urology, Dermatology/Plastics, and E/M—supporting complex, high‑acuity cases.
• Managed coding operations for five inpatient facility accounts nationwide, supporting more than 500 contracted specialists.
• Delivered physician education and documentation training focused on improving clarity, reducing coding errors, and optimizing reimbursement outcomes.