Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Kaitlyn Thompson

Garland

Summary

My objective is to join a team to advance my technical and professional skills, and to become a great asset to a company and team through my organizational and team skills.

Overview

10
10
years of professional experience

Work History

Ophthalmic Surgery Coordinator

Cornea Associates of Texas
Plano
06.2024 - Current
  • Manage surgical schedules for two physicians, ensuring all pre-operative requirements and patient clearances are completed in a timely manner.
  • Counsel patients daily regarding surgical procedures, options, and timelines, including obtaining informed consent for IOL selections, and other surgical details.
  • Coordinate communication between patients and medical staff, handling follow-ups, pre-op instructions, collections, and scheduling.
  • Track and secure necessary medical clearances, labs, and documentation to ensure surgical readiness.
  • Operate with minimal supervision, maintaining accuracy and accountability in preparing patients for surgery, and supporting surgical workflow.

Ophthalmic Medical Technician

Brooks Eye Associates
Plano
03.2022 - 05.2024
  • Delivered high-volume patient care, triaging, and performing key diagnostics, including visual acuities, IOP checks, manual refractions, OCTs, fundus photos, visual fields, corneal topography, and Movu imaging.
  • Specialized in diagnostic testing for cataract and glaucoma patients, assisting 80 to 160 patients daily across 4 to 5 providers.
  • Maintained accurate records by inputting patient data into Nextech EMR, and ensuring seamless communication with surgical centers.
  • Coordinated pre-authorization and scheduling for YAG capsulotomy, peripheral iridectomy, and SLT procedures.
  • Performed routine maintenance and troubleshooting of diagnostic equipment to ensure optimal functionality.

Front Office Coordinator

Dr. Brian Joe Neurology
Allen
11.2020 - 03.2022
  • Opened and prepared the office daily, ensuring readiness for patient intake, and accurate ICD code entry into charts.
  • Managed front desk responsibilities, including collecting payments due at the time of service, and assisting with administrative workflow.
  • Occasionally assisted with clinical duties, such as rooming patients and taking vital signs.
  • Handled prior authorizations for medications and procedures, ensuring timely approvals to support continuity of care.

Front Desk Specialist

Little Spurs Pediatric Urgent Care
Garland
02.2020 - 11.2020
  • I greeted and checked in patients, scheduled appointments using EMDS, and verified insurance coverage.
  • Processed patient payments and provided accurate billing support.
  • Managed a multi-line phone system, directing calls, and handling inquiries with professionalism.
  • Prepared patient charts according to the visit reason, and ensured documentation accuracy.
  • Maintained a clean and organized work environment, restocking supplies, and assisting with additional administrative tasks as needed.

Teacher

Little Farmers Daycare
Farmersville
02.2018 - 05.2019

Clinical/Administrative Assistant

Vantarigenetics
McKinney
01.2017 - 01.2018

Server

Razzoo's Cajun Cafe
McKinney
02.2016 - 09.2016

Sales Associate

Academy Sports and Outdoors
McKinney
06.2015 - 09.2015

Education

High School Diploma -

Farmersville High School
Farmersville, TX
05-2015

Skills

  • Surgical scheduling
  • Patient counseling
  • Medical clearance tracking
  • EMR documentation
  • Pre-operative coordination
  • Patient relationship management
  • Time management
  • Attention to detail
  • Insurance verification
  • Microsoft 365
  • Fast and efficient
  • Organizational skills
  • Quick learner

References

References available upon request.

Timeline

Ophthalmic Surgery Coordinator

Cornea Associates of Texas
06.2024 - Current

Ophthalmic Medical Technician

Brooks Eye Associates
03.2022 - 05.2024

Front Office Coordinator

Dr. Brian Joe Neurology
11.2020 - 03.2022

Front Desk Specialist

Little Spurs Pediatric Urgent Care
02.2020 - 11.2020

Teacher

Little Farmers Daycare
02.2018 - 05.2019

Clinical/Administrative Assistant

Vantarigenetics
01.2017 - 01.2018

Server

Razzoo's Cajun Cafe
02.2016 - 09.2016

Sales Associate

Academy Sports and Outdoors
06.2015 - 09.2015

High School Diploma -

Farmersville High School

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