Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amy Watts

Baytown,TX

Summary

Dynamic Customer Service Representative with experience at Duke Medical Equipment, adept at dispatching medical equipment and managing medical claims. Proven ability to enhance customer satisfaction through effective communication and timely order processing. Skilled in prior authorizations, ensuring seamless service delivery and fostering strong relationships with healthcare providers.

Overview

8
8
years of professional experience

Work History

Customer Service Representative

Duke Medical Equipment
Baytown, TX
03.2018 - Current
  • Assisted customers in selecting appropriate medical equipment based on individual needs and preferences.
  • Responded to inquiries regarding product features, pricing, and availability efficiently.
  • Processed orders while ensuring accuracy in transactions.
  • Coordinated with healthcare providers to facilitate timely equipment delivery and setup.

Education

GED -

North Shore High School
Houston, TX
1997

Skills

    Dispatch medical equipment

    Coordinate appointments

    Medical claims / billing

    Prior authorizations

Timeline

Customer Service Representative

Duke Medical Equipment
03.2018 - Current

GED -

North Shore High School