Amy Wesch
East China,MI
Summary
Results-driven professional experienced in managing complex system implementations. Known for strong organizational skills and critical thinking in fast-paced environments, delivering consistent support to clients and teams while ensuring accurate and efficient system performance.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Implementation Specialist
SpotOn Transact LLC
Southfield, MI
09.2021 - Current
- Configured and customized point-of-sale systems to align with each client’s operational workflows, ensuring accurate setup and on-time go-live.
- Collaborated with stakeholders to ensure successful implementation of integrations across multiple simultaneous projects.
- Served as a reliable implementation resource by delivering consistent, high-quality support to clients and internal teams.
- Proactively diagnosed and corrected setup errors to ensure stable, accurate system performance at launch.
Certified Medical Assistant
Ascension
East China, MI
01.2020 - 09.2021
- Managed and coordinated physicians' daily schedules to support efficient patient flow and minimize delays.
- Prepared, sanitized, and restocked exam rooms and medical equipment in compliance with clinical safety and hygiene standards.
- Collected, labeled, and processed patient specimens with attention to accuracy and diagnostic integrity.
- Acted as a patient-facing support resource, ensuring clear communication and a positive care experience.
Medical Assistant
Physician Health Care Network
New Haven, MI
06.2019 - 12.2019
- Supported clinical procedures by ensuring patients were properly prepared and comfortable prior to treatment.
- Documented patient information accurately to assist providers in clinical interpretation.
- Helped ensure uninterrupted patient care through proactive supply management.
- Reinforced provider instructions and addressed patient questions to improve care outcomes.
Education
Associates Degree - Business
Saint Clair Community College
Port Huron, MISkills
- Exceptional attention to detail
- Strong organizational and time management skills
- Creative and practical issue resolution
- Critical thinking in fast-paced, high-pressure environments
- Rapid assessment and response to urgent situations
- Venipuncture and specimen collection
- EKG operation and interpretation support
- Clinical data collection and documentation
- Professional collaboration with clinical and administrative teams
Certification
Certificate of Medical Assisting; Ross Medical
Timeline
Implementation Specialist
SpotOn Transact LLC
09.2021 - Current
Certified Medical Assistant
Ascension
01.2020 - 09.2021
Medical Assistant
Physician Health Care Network
06.2019 - 12.2019
Associates Degree - Business
Saint Clair Community College