Amy White

Key Achievements:

• Supported the branch footprint as the Credit Union grew from 350 Million to 530 Million in assets
• Increased branch production by 10% annually through targeted operational strategies.
• Increased teller referrals 15% annually.
• Integrated two merger acquisitions, enhancing operational efficiencies and expanding market reach.
• Led operations across eight branch locations in three different markets.
• Implemented member feedback program.
• Introduced organization-wide branch security enhancements.
• Expanded preferred partner program, driving growth and fostering community engagement.
• Delivered more than $40,000 in annual cost savings.
• Directly supported organizational growth of more than 50% in assets during executive leadership tenure.

Current Responsibilities:

• Lead retail operations for eight branch locations across multiple markets.
• Oversee business development initiatives across all markets.
• Partner with executive leadership on merger integration and strategic growth initiatives.
• Identify and implement operational efficiencies and cost-saving measures.
• Lead talent management, succession planning, and performance development.
• Manage branch budgets, incentive programs, and operational compliance.
• Represent the organization at industry conferences and speaking engagements.
• Provide strategic leadership across eight branch locations through a management team supporting 47 employees in multiple Kansas markets.

• Directed branch operations across Wichita and Newton markets.
• Led the successful opening of the East Kellogg branch from planning through operational launch.
• Managed branch leadership teams and drove sales, service, and operational performance.
• Achieved 100% of weighted market scorecard goals in 2020.
• Developed market growth strategies through business development and community engagement initiatives.

• Recruited, onboarded, and developed an entirely new branch team, establishing a high-performing service and sales culture.
• Increased branch sales and member engagement through coaching and relationship-building strategies.
• Managed lending, account acquisition, and business development efforts.
• Directed community outreach initiatives and local charitable giving programs.

• Led retail branch operations, sales performance, and service delivery for a six-member team.
• Consistently achieved annual growth objectives in deposits, loans, and consumer banking relationships.
• Maintained high customer satisfaction standards while overseeing operational compliance.
• Served on the charitable giving leadership committee, directing community investment initiatives.

• In charge of meeting monthly goals
• Opened accounts, Loans and Fixed Annuities
• Made out bound calls to produce sales.

• Open new accounts
• Take and close loan applications
• Member Service