Amy Willhite
Cushing,TX
Summary
Motivated business professional bringing a 10-year career in small business ownership. Business development and customer service expert who quickly masters new concepts and technologies to drive successful businesses. Self-starter excelling at customer satisfaction and retention. Pre and post-sales support specialist. Flexible and hardworking in deadline-driven environments.
Overview
5
5
years of professional experience
Work History
Licensed Sales Producer Property And Casualty/Customer Service
Pam Accardo - State Farm Insurance Agent
West Monroe, LA
05.2012 - 05.2014
- Calculated premiums and established payment methods for sales.
- Met with walk-in policyholders to address and resolve complaints.
- Closed new sales
- Evaluated leads obtained through direct referrals, lead databases and cold calling.
- Modeled exceptional customer service skills and appropriate diagnostic sales techniques.
- Promoted ancillary products to existing and new clients each month.
- Followed up with customers on unresolved issues.
- Conducted annual reviews of existing policies to update information.
Employee/Manager/Owner
(Self) Amy's Extreme Clean LLC
West Monroe, Louisiana
04.2014 - 05.2017
- Prepared and followed through on all required punch lists.
- Implemented systems to improve process efficiency and reduce the project duration.
- Scheduled all future projects and ensured quality performance.
- Trained and promoted continued education for all onsite crew members.
Education
High School Diploma - undefined
Winnsboro
Winnsboro, LA1989
Skills
- Self-motivated
- Detail-oriented
- Goal-oriented
- Accomplished manager
Timeline
Employee/Manager/Owner
(Self) Amy's Extreme Clean LLC
04.2014 - 05.2017
Licensed Sales Producer Property And Casualty/Customer Service
Pam Accardo - State Farm Insurance Agent
05.2012 - 05.2014
High School Diploma - undefined
Winnsboro