Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
Generic

Amy Zou

Forked River

Summary

Motivated Crew Member with experience in fast-paced environments. Strong background in customer service, teamwork, and problem-solving. Consistently recognized for maintaining high standards of cleanliness and organization. Delivered quality service by offering efficient and friendly support to customers and team members.

Overview

2
2
years of professional experience

Work History

Crew Member

Dunkin' Donuts
Lanoka Harbor
08.2024 - 10.2024
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Cleaned restaurant area by sweeping floors, wiping tables, and emptying trash receptacles.
  • Processed takeout orders quickly to ensure timely delivery of meals.
  • Prepared beverages such as coffee drinks, smoothies, and milkshakes according to company standards.
  • Performed cashier duties such as taking orders, collecting payments, and providing change.

Busser

Biagios
Lanoka Harbor
12.2023 - 05.2024
  • Took initiative to help others whenever necessary.
  • Greeted customers and answered questions about menu items.
  • Assisted other bussers or waitstaff when needed.
  • Communicated effectively with kitchen staff regarding orders placed by customers.
  • Organized storage areas for clean dishes and stocked linens.
  • Performed daily side work such as polishing silverware, folding napkins, and restocking condiments.
  • Conducted regular checks on customer satisfaction levels during meal service.
  • Ensured that each table was properly set before seating guests.

Cashier

ShopRite
Lanoka Harbor
04.2023 - 08.2023
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card, or automatic debit.
  • Followed company security procedures for handling large sums of money.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Maintained cleanliness of checkout area, including countertops, registers, windowsills, and floors.

Education

Some College (No Degree) - Liberal Arts

Ocean County College
Toms River, NJ

Bachelor of Science - Pre Nursing

Stockton Univeristy
Galloway, NJ

Skills

  • Cash register operations
  • Customer service
  • Food and beverage preparation
  • Order processing
  • Menu knowledge
  • Team collaboration
  • Attention to detail
  • Clear communication

Languages

Chinese (Mandarin)
Native/ Bilingual

Affiliations

  • volunteering at food banks and churches

Timeline

Crew Member

Dunkin' Donuts
08.2024 - 10.2024

Busser

Biagios
12.2023 - 05.2024

Cashier

ShopRite
04.2023 - 08.2023

Some College (No Degree) - Liberal Arts

Ocean County College

Bachelor of Science - Pre Nursing

Stockton Univeristy

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