Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Languages
Timeline
Generic
Amya  Joy

Amya Joy

Nashville,TN

Summary

Motivated and personable professional with strong skills in customer service, group collaboration, and multi-tasking. Proven experience as a camp counselor, where she facilitated group activities, managed children's needs, and provided exceptional customer care. Additionally, worked as a restaurant hostess, ensuring smooth guest interactions, managing reservations, and assisting with overall restaurant operations. Adaptable, organized, and able to thrive in fast-paced environments while maintaining a positive attitude and fostering team success.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Restaurant Hostess

Johnathan's Grill & Bar
Nashville, TN
10.2023 - Current
  • Managed reservations, waitlists, and special requests for large parties.
  • Inspected restrooms and dining and serving areas to foster cleanliness and proper setup.
  • Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
  • Escorted guests to seating area, furnished menus and highlighted daily specials.
  • Spoke with patrons to make conversation, answer questions or to respond to complaints.
  • Built positive relationships with other front-of-house and kitchen staff.
  • Monitored dining room activity to ensure all guests were receiving optimal service.
  • Maintained cleanliness standards in the dining area including wiping down tables and chairs between seatings.
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.

Summer Youth Counselor

Recreation And Wellness Center
Nashville, TN
06.2022 - 07.2024
  • Enforced rules and regulations while maintaining an atmosphere of respect and inclusion.
  • Promoted fun, safe and inclusive environment by monitoring activity of campers to identify and address behavioral issues.
  • Collaborated with other staff members to create engaging programming initiatives for youth groups.
  • Monitored behavior of youth participants throughout the day to ensure appropriate conduct was maintained.
  • Adapted quickly to changing situations while remaining calm under pressure.
  • Conducted one-on-one counseling sessions with youth participants.
  • Completed and maintained time and attendance forms and inventory lists.
  • Assisted with the preparation of meals for all program participants according to dietary guidelines.
  • Administered first aid and notified emergency medical personnel.

Retail Sales Associate

Aeropostale
Nashville, TN
08.2022 - 03.2023
  • Greeted and assisted customers with product selection, offering personalized shopping advice.
  • Operated point-of-sale systems accurately to process payments from customers.
  • Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
  • Computed purchases and received and processed cash or credit payment.

Education

High School Diploma -

Alabama A&M University
Huntsville, AL

Skills

  • Customer service
  • Cleanliness and hygiene
  • Strong multitasking
  • Friendly demeanor
  • Team collaboration
  • Memory retention
  • CPR training
  • Self-care promotion
  • Cardiovascular conditioning
  • Adaptive fitness training
  • Sport-specific training
  • Personalized program design
  • Progress tracking and assessment

Affiliations

  • I enjoy coloring and planning events
  • Track & Field
  • Volleyball

Accomplishments

  • Graduated with Honors
  • Member of the Honors Society Program
  • Got promoted to manager after 2 months

Certification

  • CPR certified

Languages

Spanish
Limited

Timeline

Restaurant Hostess

Johnathan's Grill & Bar
10.2023 - Current

Retail Sales Associate

Aeropostale
08.2022 - 03.2023

Summer Youth Counselor

Recreation And Wellness Center
06.2022 - 07.2024

High School Diploma -

Alabama A&M University
Amya Joy