Amya Thomas
Davie
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable experiences for customers and fellow co-workers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
2
2
years of professional experience
Work History
Hostess/Server
Top
12.2022 - 08.2023
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Answered customers' questions, recommended items, and recorded order information.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Handled over 30 tables daily.
- Inspected dishes and utensils for cleanliness.
Team Member
Planet Smoothie
04.2022 - 11.2022
- Handled over 50 customers daily.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately
- Worked different stations to provide optimal coverage and meet production goals
- Developed strong customer service and product knowledge skills to enhance individual and team performance
- Maintained productive, efficient approach to all tasks
Team member
Panera Bread Co
05.2021 - 12.2021
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Evaluated customer needs and feedback to drive product and service improvements.
- Worked in all areas, and when needed was available.
Education
High School Diploma -
Mandarin High School
Jacksonville, FLSkills
- Service-Orientation
- Utensil Cleaning
- The General Store
- Adaptable and Flexible
- Assist Customers
- Train Employees
- Money Handling
- Time Management Skills
- Order Taking
- Customer Service
- Bagging and Packaging
Hobbies
- Loves reading.
- Actively participates in theatre, and loves public speaking.
- Hiking, swimming, or any outside activity
Timeline
Hostess/Server
Top
12.2022 - 08.2023
Team Member
Planet Smoothie
04.2022 - 11.2022
Team member
Panera Bread Co
05.2021 - 12.2021
High School Diploma -
Mandarin High School
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