Amyah Chancey
Elkhart,IN
Summary
Driven manager with a proven track record at Tacobell, adept in team leadership and complex problem-solving. Excelled in enhancing customer satisfaction and staff development, significantly improving team performance through effective communication and time management. Skilled in cross-training employees, demonstrating both hard and soft skills essential for high-stakes environments.
Overview
1
1
year of professional experience
Work History
Manager
Tacobell
4510 Elkhart Rd, Elkhart, IN 46517
07.2024 - Current
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Waitress
Callahans Restaurant
01.2024 - 06.2024
Education
High School Diploma - Human Services
Elkhart High School
2608 California Rd, Elkhart, IN 4651406.2024
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Staff Training and Development
- Staff Management
- Cross-Functional Teamwork
- Performance Management
- Staff Development
- Sales Techniques
- Customer Service
- Decision-Making
- Effective Communication
- Problem Resolution
- Positive Attitude
- Adaptability and Flexibility
- Attention to Detail
- Problem-Solving
- Multitasking Abilities
- Organizational Skills
- Task Delegation
- Staff Training
- Good Judgment
- Active Listening
- Self Motivation
- Conflict Resolution
- Reliability
- Adaptability
- Task Prioritization
- Team Collaboration
- Written Communication
Timeline
Manager
Tacobell
07.2024 - Current
Waitress
Callahans Restaurant
01.2024 - 06.2024
High School Diploma - Human Services
Elkhart High School