Amyah Schwarz
East Brunswick
Summary
Dynamic and dedicated professional with extensive experience in customer service at ShopRite. Proven ability to enhance customer satisfaction through effective communication and cash handling skills. Recognized for reliability and teamwork, consistently delivering exceptional service while maintaining a clean and efficient environment. Committed to fostering positive customer relationships and supporting team success.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cashier
ShopRite
08.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
Crew Member
Jersey Mike's Subs
10.2022 - 06.2023
- Worked front counter, back kitchen, and other areas.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Worked well with teammates and accepted coaching from management team.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Assisted other team members to achieve goals.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Became familiar with products to answer questions and make suggestions.
- Operated cash register to ring up final bill and process various forms of payment.
- Prepared products following restaurant, health, and safety standards and procedures.
Education
High School Diploma -
East Brunswick High School
East Brunswick, NJ06-2025
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Team collaboration
- Customer service excellence
- Money handling
- Reliability and punctuality
- Customer relations
- Order taking
- Professionalism and courtesy
- Written and verbal communication
Certification
- [Forensic Science], [National Student Leadership Conference] - [July 15th, 2024]
Timeline
Cashier
ShopRite
08.2024 - Current
Crew Member
Jersey Mike's Subs
10.2022 - 06.2023
High School Diploma -
East Brunswick High School
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