Amy J. Morrison
Pierre,SD
Summary
Detail-oriented professional with expertise in customer relationship management and salon operations. Proven ability to enhance client satisfaction through effective communication and problem-solving.
Overview
22
22
years of professional experience
Work History
Mail Carrier
Chad Cowan
Fort Pierre, South Dakota
09.2025 - Current
- Delivered mail and packages to residential and business addresses, ensuring timely receipt.
- Sorted incoming mail by address and type, facilitating accurate and prompt distribution.
Business Owner
His and Her Salon
Philip, South Dakota
12.2003 - 06.2025
- Managed daily operations of salon, ensuring efficient workflow and high-quality service.
- Handled client consultations to assess needs and recommend services.
- Implemented appointment scheduling system to optimize client bookings.
- Created a customer service policy to ensure customers were satisfied with products or services.
- Oversaw inventory management, including ordering and stocking supplies.
- Managed inventory levels to meet customer demand while minimizing costs.
- Determined pricing for products or services based on costs and competition.
- Reconciled daily sales, prepared bank deposits and assessed financial transaction reports.
- Ensured compliance with all local laws and regulations related to the business operations.
Education
Cosmetology - Cosmetology
Stewart’s School of Hairstyling
Aberdeen, SD04-1990
High School Diploma -
T.F. Riggs High School
Pierre06-1988
Skills
- Customer service
- Effective communication
- Attention to detail
- Problem solving
- Time management
- Adaptable scheduling
- Appointment scheduling
- Inventory management
- Customer relationship management
- Salon management
Timeline
Mail Carrier
Chad Cowan
09.2025 - Current
Business Owner
His and Her Salon
12.2003 - 06.2025
Cosmetology - Cosmetology
Stewart’s School of Hairstyling
High School Diploma -
T.F. Riggs High School