Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amy Jo Taulbee

Dearborn

Summary

Developed strong customer service and conflict resolution skills in fast-paced, high-pressure environment. Seeking to transition into new field where these skills are valuable. Dedicated to delivering exceptional service and ensuring positive experiences for all clients. Possessing excellent interpersonal skills and positive, upbeat attitude. Familiar with safety protocols in aviation and adept at delivering exceptional customer service. Committed to ensuring passenger comfort and safety while fostering pleasant flight experience. Professional with experience in customer service and safety protocols, prepared for this role. Strong focus on teamwork and adaptability, ensuring smooth operations and exceptional passenger experiences. Skilled in conflict resolution, emergency response, and communication, with calm and approachable demeanor that fosters trust and cooperation among colleagues and passengers.

Overview

25
25
years of professional experience

Work History

Flight Attendant

Delta Air Lines, Inc
05.2000 - Current
  • Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
  • Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
  • Handled medical emergencies calmly and competently following established protocols while liaising with the flight deck crew as needed.
  • Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.

Education

Associates - General Studies

Henry Ford College
Dearborn, MI

Skills

  • Customer service
  • Strong work ethic
  • Attention to detail
  • First aid
  • Reliability and punctuality
  • Team collaboration
  • Time management
  • Professional appearance
  • Safety procedures
  • Verbal and written communication

Timeline

Flight Attendant

Delta Air Lines, Inc
05.2000 - Current

Associates - General Studies

Henry Ford College
Amy Jo Taulbee