AMY L. AMANN

• Maintained positive work environment
• Able to multitask and remain organized
• Improved team morale and productivity levels
• Formed policies and procedures, including writing employee handbook
• Recruited, hired and fired team members
• Managed day-to-day business operations
• Served high customer volumes during special events, nights, and weekends.
• Maintained clean and organized workspace, ensuring compliance with health and safety regulations.
• Organized bar inventory and storage procedures
• Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions, enhancing dining experiences
• Developed loyal clientele by engaging in friendly conversations and providing exceptional service.
• Able to jump in wherever needed to assist others

• Managed all aspects of day to day business operations

Created space for locals and visitors where they could enjoy coffees from around the globe, showcase artwork, enjoy homemade pastries, soups. Also provided computers and internet for public use. Held all positions-owner, manager, barista, baker...until internet became readily available to everyone :-( Sold business