Amy Lee Gramlich
Arlington,WA
Summary
WA State Medical Assistant Phlebotomist Technician seeking to use her newly acquired skills. I believe with direct patient care experience as a compassionate nursing assistant makes an excellent choice to add to any healthcare team. Always looking to learn and desire to mentor & gain leadership roles.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sales Specialist
Lowe’s Home Improvement Inc.
- Provide knowledgeable assistance to customers with their garden, lawn & home needs
- From garden tractors, lawn mowers, to generators & barbecue grills to storage buildings
- Responsible for completing inventory & replenish reports, merchandising, clean customer ready organized department isles & assembling products including department resets
- Special Order sales, arrange delivery of their merchandise, order parts and maintenance visits
- Cross sell merchandise, push for add on sales, including credit, protection plans, & accessories
- Daily completion of Order management (follow up with customers) on delivery dates, orders
- Cashiering, customer service counter, returns & exchanges, credit apps, internet sales
- Other duties/positions held include Paint, Electrical, Home Décor, Garden
- Over Night Stocking & Receiving departments
- Commercial Sales Counter & Install Sales, Blinds, windows, cabinets etc
- Schedule job site deliveries, and arrange/promote future sales orders
- Train and mentor new employees, Boost morale, attend weekly sales meeting
- Focus committee member, support and participate in helping hand projects.
Restorative Aide / Certified Nursing Assistant
Bothell Health Care
02.2022 - 11.2023
- Daily Exercise 75+ Residents according to care plan instructions
- Monitor, & Report Vitals, Behaviors, participation, and any concerns
- Work closely with Occupational & Physical Therapist, & Nurses to ensure patients receive exercises to improve mobility
- Educate and encourage residents’ independence as much as possible
- Assist Patients who had difficulties &/or disabilities eating
- Review food menu diet, intolerances, & allergies as well as preferences
- Assist with daily activities such as grooming, dressing and toileting
- Direct patient care
- Review care plans and chart intake/output in POC system
- Communication, teamwork, & assist fellow coworkers
- Respond to emergencies calmly
- Dementia care
- Respond to behavior upset, sundowning individuals or aggressive behaviors promptly and professionally
- Follow Chain of Command & Work within my scope of practice.
Certified Nursing Assistant
Warm Beach Senior Communities
01.2021 - 02.2022
- Assist 35+ Residents with daily activities of living such as bathing, grooming and dressing
- Assist residents in the dining room, prep, plate and serve meals
- Pay careful attention to diet restrictions, intolerances, and allergies
- Encourage residents to participate in/with exercises, games and resident group activities
- Chart and report vitals, intake & output daily into POC system
- Report to Nurse on duty daily
- Respond to patient’s call lights & emergencies calmly
- Identify signs of behavior changes and respond, distract, redirect incidents
- Make beds and keep a clean safe facility.
Assembly mechanic
Universal Aerospace
09.2017 - 09.2019
- Assembles machined parts into precision aircraft parts by performing the following duties
- Reads prints and measures parts to determine tolerance
- Visually inspects parts and hardware for any flaws or damage before assembles
- Assembles parts per work order instructions and blueprint drawings
- Drills, taps, reams, countersinks holes in parts
- Install ground studs
- Bolts, Bonds, Seals, screws and rivets parts together
- Making sure First part inspection is completed before continuing with assignment
- Maintain a clean and organized workspace & proper safety protection gear is worn while on the shop floor
- Bring any discrepancies or concerns to management’s attention right away
- Help shipping/receiving department with deliveries when main delivery person is absent or flooded with delivery workload or multiple locations.
Education
Phlebotomy Technician Certification -
Phlebotomy Specialist LLC
Lynnwood, WA03.2024
IV Technician Training and Certification -
Oquirrh Mountain Phlebotomy School LLC
Federal Way, WA03.2024
Nursing Assistant Program -
Shoreline Community College
Shoreline, WA03.2020
Skills
- Body Mechanics
- Vital signs monitoring
- Feeding Assistance
- Behavioral support
- Transfer Techniques
- Care Planning
- Bedsore Prevention
- Infection Control
- Ambulation Assistance
- Electronic Charting
- Patient Positioning
- HIPAA Compliance
- Caregiver Relations
- Quality Assurance
- Patient Care
- Mobility Assistance
- Care Plan Adherence
- Basic Life Support
- Resident care standards
- Privacy and confidentiality
- Safety Management
- Healthcare ethics
- Patient support
- Bathing Assistance
- Patient Relations
- CNA Certification
- Patient Observation
- Catheter Care
- Patient Assessments
- Specimen Collection
- Injury Prevention
- Biohazard Disposal
- Universal Precautions
- Care Monitoring
- Medical Terminology
- Certified Phlebotomy Technician
- Inpatient Care
- Multitasking Abilities
- Patient Management
- Patient relationship building
- Time management abilities
- Professionalism
- Excellent Communication
- Goal Setting
- Team building
- Meal Preparation
- Phlebotomy Training
- Behavior redirection
- Patient-focused care
- Collecting vital signs
Certification
- WA State Department Of Health, Medical Assistant - Phlebotomist Certification
- WA State Department Of Health, Nursing Assistant Certification
- Post Graduate Institute for Medicine. American Heart Academy. ,ACCME, ACPE &, ANCC, Healthcare Provider CPR/AED Adult, Child & Infant + First Aid (BLS) Renewed
Transferable Skills
Universal Aerospace, Arlington, WA, Assembly mechanic, 09/17, 09/19, Reads prints and measures parts to determine tolerance., visually inspects parts and hardware for any flaws or damage before assembles., Assembles parts per work order instructions and blueprint drawings., Drills, taps, reams, countersinks holes in parts. Install ground studs., Bolts, Bonds, Seals, screws and rivets parts together., Making sure First part inspection is completed before continuing with assignment., Maintain a clean and organized workspace & proper safety protection gear is worn while on the shop floor., Bring any discrepancies or concerns to management’s attention right away., Help shipping/receiving department with deliveries when main delivery person is absent or flooded with delivery workload or multiple locations.
Customer Service Experience
Lowe’s Home Improvement Inc., Arlington, WA, Sales Specialist, Provide knowledgeable assistance to customers with their garden, lawn & home needs. From garden tractors, lawn mowers, to generators & barbecue grills to storage buildings., Responsible for completing inventory & replenish reports, merchandising, clean customer ready organized department isles & assembling products including department resets., Special Order sales, arrange delivery of their merchandise, order parts and maintenance visits., Cross sell merchandise, push for add on sales, including credit, protection plans, & accessories., Daily completion of Order management (follow up with customers) on delivery dates, orders., Cashiering, customer service counter, returns & exchanges, credit apps, internet sales., Other duties/positions held include Paint, Electrical, Home Décor, Garden. Over Night Stocking & Receiving departments., Commercial Sales Counter & Install Sales, Blinds, windows, cabinets etc. schedule job site deliveries, and arrange/promote future sales orders., Train and mentor new employees, Boost morale, attend weekly sales meeting. Focus committee member, support and participate in helping hand projects.
Future Goals
- IV Therapy
- Medical Assistant Studies
- Medical Administration
- Occupational/ Physical Therapy Aide
- Comfort Massage Therapy
References
jonamyg@hotmail.com, 360-722-0556
Timeline
Restorative Aide / Certified Nursing Assistant
Bothell Health Care
02.2022 - 11.2023
Certified Nursing Assistant
Warm Beach Senior Communities
01.2021 - 02.2022
Assembly mechanic
Universal Aerospace
09.2017 - 09.2019
Sales Specialist
Lowe’s Home Improvement Inc.
Phlebotomy Technician Certification -
Phlebotomy Specialist LLC
IV Technician Training and Certification -
Oquirrh Mountain Phlebotomy School LLC
Nursing Assistant Program -
Shoreline Community College
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