Anevay Chacchia
Lewisville,TX
Summary
Dynamic Operation Support Specialist with a proven track record at ATI Physical Therapy, excelling in patient education and administrative support. Adept at enhancing customer satisfaction through effective scheduling and problem-solving. Skilled in CPR and First Aid, fosters positive relationships while ensuring a well-organized environment that promotes efficient operations.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Operation Support Specialist
ATI Physical Therapy
Coppell, Texas
08.2024 - Current
- Assisted physical therapists in delivering patient care and facilitating rehabilitation exercises to enhance recovery outcomes.
- Monitored patient progress during therapy sessions for feedback to therapists.
- Instructed patients on exercise techniques and safety protocols to promote effective therapy adherence.
- Educated patients on how to properly perform home exercises as instructed by the physical therapist.
- Coordinated scheduling of appointments and managed patient records to streamline administrative processes.
- Prepared treatment rooms by setting up necessary supplies and equipment.
- Maintained cleanliness and organization of treatment areas and equipment.
Internship Student
REACT/Bachik Methods
Addison, TX
05.2024 - 07.2024
- Identified needs of clients promptly and efficiently.
- Collaborated with team to achieve project goals while demonstrating autonomy in task completion.
- Cultivated positive working relationships with staff and management to foster a collaborative environment.
- Shadowed experienced staff to gain insights into advanced procedures and enhance skill set.
Receptionist
Salons Of Volterra
Lewisville, TX
12.2019 - 05.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations by managing phone calls, emails, and walk-in clients, enhancing overall service delivery.
- Enhanced appointment scheduling system, reducing wait times and contributing to improved client satisfaction.
- Fostered positive relationships with clients through professional demeanor and strong interpersonal skills.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
Education
BS With A Concentration in Exercise Science - Kinesiology
Texas Woman's University
08-2024
Associate of Science -
Collin County Community College
06-2021
Skills
- Administrative support and scheduling
- Appointment management and preparation
- Filing and documentation
- Guest relations and patient care
- CPR, first aid, and BLS
- Body mechanics instruction
- Body mechanics
Relevent Class Highlights
- Clinical Exercise Physiology
- LEAD-UP: older adults hands on fitness course
- APA Course: working with adults with autism
Certification
- Excercise Physiologist
Contact
https://bold.pro/my/anevay-chacchia/295r
Timeline
Operation Support Specialist
ATI Physical Therapy
08.2024 - Current
Internship Student
REACT/Bachik Methods
05.2024 - 07.2024
Receptionist
Salons Of Volterra
12.2019 - 05.2024
BS With A Concentration in Exercise Science - Kinesiology
Texas Woman's University
Associate of Science -
Collin County Community College