Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Amy (Amanda) Wetzel

Columbia,TN

Summary

Dedicated and experienced advocate with nineteen years of personal and professional involvement in Tennessee's Department of Disability and Aging Community. As a mother of an adult son with Intellectual Disabilities (ID), I bring extensive knowledge and hands-on expertise in behavioral and mental health, crisis prevention, and resource navigation. Well-versed in collaborating with key organizations and systems, including TN START, SOCAT, Employment and Community First CHOICES (ECF), Katie Beckett, TN Voices, Mental Health Alliance, CLS agencies, ARC TN, the Tennessee Department of Children's Services (DCS), the Juvenile Justice system, and navigating Individualized Special Education Plans (IEP) in Tennessee.

Certified in Family Centered Treatment (FCT), an evidence-based, trauma-informed model of home-based family therapy, through Health Connect America. Completed the comprehensive "Wheels of Change" training program, encompassing over 95 hours of online and field-based competency training. Engaged in ongoing professional development through various FCT-focused courses, including Ethics in FCT for Recertification, Use of Self for Recertification, and Resiliency-Focused Treatment for Complex Trauma. Additionally, completed multiple Relias training modules covering topics such as Understanding Trauma-Informed Care, Preventing and De-escalating Crisis Situations, and Supporting Integrated Care through Case and Care Management.

Passionate about empowering differently-abled individuals and their families. I am committed to supporting this community through advocacy, resource guidance, and compassion. It is both an honor and a privilege to walk this journey alongside others, fostering inclusion, compassion, and resilience. A personable and compassionate individual with a strong understanding of client needs and well-being. Knowledge in therapeutic trauma-based techniques and crisis intervention, combined with skills in communication and problem-solving. Dedicated to positively impacting clients' lives through effective person centered support and guidance.

Overview

17
years of professional experience

Work History

Health Connect America

Family Centered Treatment Specialist
04.2025 - Current

Job overview

Professional Development & Specialized Training
Certified Family Centered Treatment (FCT) Specialist
Health Connect America | [Columbia, Tn] | [April 2025- Currently Employed]

Certified in Family Centered Treatment (FCT): Successfully completed FCT certification, contributing to the launch and implementation of this evidence-based model in Tennessee.

Delivered FCT services to children, adolescents, and families within their homes and communities, adhering to model fidelity requirements.

Developed and maintained individualized Service Plans, coordinating with multidisciplinary Treatment Teams to ensure effective communication and service provision.
careers-healthconnectamerica.icims.com

Provided 24/7 on-call support to assigned caseloads, demonstrating flexibility to meet families' needs outside standard working hours.

Conducted comprehensive assessments and ongoing evaluations to monitor client progress and adjust treatment plans accordingly.

Facilitated psychoeducation sessions and assisted families in establishing and achieving weekly goals aligned with treatment objectives.
careers-healthconnectamerica.icims.com

Coordinated referrals to community resources and services, ensuring clients had access to necessary support systems.

Managed accurate and timely documentation, including clinical records and FCT-specific documents, within electronic health record systems.

Participated in Quality Assurance/Quality Improvement activities, contributing to audits, corrections, and implementation of improvement plans.
careers-healthconnectamerica.icims.com
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Family Centered Treatment
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Tennessee State Government - TN.gov
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Collaborated with medical and non-medical professionals, including schools, child services, and (JJ) juvenile justice departments, and (DCS) Department of Children Services to provide holistic care.


FCT Certification: Successfully completed the comprehensive "Wheels of Change" training program, encompassing over 95 hours of online and field-based competency training, as part of the implementation of FCT in Tennessee.

Continuing Education Courses: Engaged in ongoing professional development through the following FCT-focused courses:

Ethics in FCT for Recertification

Use of Self for Recertification

Treating Child Trauma from Bone Breaks & Surgeries

Sadness, Despair, and Depression

Tracing Lines of Caring and Commitment

Promoting Acceptance of LGBTQ+ Family Members

Phase II and III Refresher

Attachment Needs

Collaterals as Teammates

Resiliency-Focused Treatment for Complex Trauma

Self-Care and FCT

Domestic Violence and FCT

The 5 Pillars of Family Centered Treatment

Maintaining Families When They Reexperience Trauma

Guiding Identity within the Foster Care System

Facilitating Attachment with FCT and Enactments

Current Affairs and FCT – Intersectionality, Impact, and Implications

DEI Practices, Concepts, and Integrative Family Work

UNC Core Components for Trauma Skills

Safe and Sound: Attachment Style as a Map

Reunification: Providing Hope and a Plan


Continuing Education Courses: Engaged in ongoing professional development through the following FCT-focused courses:

Ethics in FCT for Recertification

Use of Self for Recertification

Treating Child Trauma from Bone Breaks & Surgeries

Sadness, Despair, and Depression

Tracing Lines of Caring and Commitment

Promoting Acceptance of LGBTQ+ Family Members

Phase II and III Refresher

Attachment Needs

Collaterals as Teammates

Resiliency-Focused Treatment for Complex Trauma

Self-Care and FCT

Domestic Violence and FCT

The 5 Pillars of Family Centered Treatment

Maintaining Families When They Reexperience Trauma

Guiding Identity within the Foster Care System

Facilitating Attachment with FCT and Enactments

Current Affairs and FCT – Intersectionality, Impact, and Implications

DEI Practices, Concepts, and Integrative Family Work

UNC Core Components for Trauma Skills

Safe and Sound: Attachment Style as a Map

Reunification: Providing Hope and a Plan
Relias
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National Council for Mental Wellbeing
+11
Relias Academy
+11

Relias Online Training Modules
Completed April–May 2025

Family-Centered and Trauma-Informed Care:

Overview of Family Psychoeducation (1.25 hrs)

FCT Skills Learning Lab: Family Life Cycle (1 hr)

FCT Skills Learning Lab: Ecomap (1 hr)

FCT Skills Learning Lab: Case Introduction (1 hr)

Understanding Trauma-Informed Care (1.25 hrs)

Resiliency-Focused Treatment for Complex Trauma (1 hr)

Behavioral Health and Clinical Skills:

Using a Strengths-Based Approach with Children and Youth (1 hr)

Telehealth with Individuals with Serious Mental Illness (1 hr)

Supporting People with IDD and Mental Health Conditions (1 hr)

Psychiatric Medications: An Overview for Paraprofessionals (1.5 hrs)

Self-Advocacy and Recovery for Persons with Mental Health Disorders (1.75 hrs)

Developmental Concerns in Childhood and Adolescence (1.5 hrs)

Improving Treatment Engagement of Individuals with Behavioral Health Disorders (1.75 hrs)

Crisis and Safety Preparedness:

Preventing and De-escalating Crisis Situations (1.25 hrs)

Safety When Working in the Community (1.25 hrs)

Crisis Management Basics for Paraprofessionals (1 hr)

Impact of Psychological and Physical Trauma (1.5 hrs)

CSSRS (0.5 hrs)

Compliance and Organizational Policy:

Applying HIPAA Regulations in Behavioral Health (1 hr)

Overview of Duty to Warn (0.5 hrs)

HCA Policy and Procedure Acknowledgment

HCA_TN NHO Core Week 1 v4

HCA_TN Best Practice Guidelines (1 hr)

HCA_DLA-20 Training (0.25 hrs)

HCA_Title VI Civil Rights Act (0.25 hrs)

HCA_Fraud, Waste and Abuse Training (0.5 hrs)

HCA Abuse Report/Recognition (0.5 hrs)

HCA_Emergency Preparedness (0.5 hrs)

Cultural Competency and Communication:

Influence of Culture on Care in Behavioral Health for Paraprofessionals (0.5 hrs)

Methods of Communication (0.5 hrs)

Approaches to Person-Centered Planning in Behavioral Health (1 hr)

Overview of Environmental, Social, and Governance (ESG) (0.5 hrs)

Positive Behavior Support for Children for Paraprofessionals (1 hr)

Impact of Nutrition and Exercise on Behavioral Health for Paraprofessionals (1 hr)

Client Rights and Responsibilities (0.25 hrs)

Cybersecurity Basics (0.25 hrs)

Harassment in the Workplace (1 hr)

PBS of Nashville

Instructor Supervisor
10.2008 - 11.2024

Job overview

  • Increased overall class participation through the implementation of group activities and interactive assignments.
  • Expanded course offerings by developing innovative curricula tailored to diverse student needs and interests.
  • Evaluated instructor performance using observation tools and provided targeted feedback for improvement purposes.
  • Fostered student growth by offering constructive feedback during one-on-one conferences and written evaluations.

Education

Colorado Christian University
Denver, CO

Bachelor of Science from Psychology
12-2024

Colorado Christian University
Denver, CO

Bachelor of Arts from Christian Ministry
11-2024

Skills

  • Behavioral support
  • Substance abuse awareness
  • Multicultural competence
  • Family engagement
  • Resource navigation
  • Self-care promotion
  • Goal setting assistance
  • Empathy development
  • Referral coordination
  • Peer support
  • Stress management techniques
  • Trauma-informed care
  • Problem-solving
  • Behavior observation
  • Compassionate care
  • Relationship building
  • Care plan development
  • Crisis intervention
  • Patient advocacy
  • De-escalation techniques
  • Collaborative treatment planning
  • Emergency intervention
  • Family support and assistance
  • Teamwork and collaboration
  • Attention to detail
  • Problem-solving abilities
  • Multitasking
  • Critical thinking
  • Active listening
  • Mental health awareness

Timeline

Family Centered Treatment Specialist

Health Connect America
04.2025 - Current

Instructor Supervisor

PBS of Nashville
10.2008 - 11.2024

Colorado Christian University

Bachelor of Science from Psychology

Colorado Christian University

Bachelor of Arts from Christian Ministry
Amy (Amanda) Wetzel