Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ana Balderas

Crystal City,TX

Summary

Attentive Teacher Coordinator managing collaborative learning platforms to enhance education. Creative and resourceful in adapting instructional strategies to various student bodies. Dependable mentor with leadership skills to build solid relationships with students and faculty.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Supervising Agent

American Income Life Insurance Company
Houston, TX
06.2023 - 07.2024
  • Monitored employee performance and provided feedback to ensure quality service was delivered.
  • Coordinated with other departments to resolve customer issues in a timely manner.
  • Provided support and guidance to team members on daily tasks and procedures.
  • Created weekly reports detailing call center performance metrics such as average call times and customer satisfaction ratings.

Middle School Teacher

Crystal City ISD
Crystal City, TX
08.2015 - 05.2023
  • Utilized various teaching methods, such as lectures, demonstrations, group activities, and hands-on learning.
  • Monitored student progress by assessing performance through tests and quizzes.
  • Maintained a safe classroom environment conducive to learning.
  • Motivated students with positive reinforcement techniques to encourage engagement in the classroom.
  • Assisted students in developing critical thinking skills through problem solving exercises.
  • Collaborated with other teachers and staff members on interdisciplinary projects and initiatives.

Education

Bachelor of Arts - Interdisciplinary Studies

University of Texas At San Antonio
San Antonio, TX
12-2016

Skills

  • Team Management
  • Supervisory role experience
  • Cognitive and behavioral development
  • Curriculum Implementation
  • Student Records Management
  • Parent and student communication
  • Serving Diverse Communities
  • Texas Teaching Certification with EC-6 Endorsemnt

Certification

  • Texas Teacher Certification

Timeline

Supervising Agent

American Income Life Insurance Company
06.2023 - 07.2024

Middle School Teacher

Crystal City ISD
08.2015 - 05.2023

Bachelor of Arts - Interdisciplinary Studies

University of Texas At San Antonio
Ana Balderas