Ana Breceda
Community Health Center of Fort Dodge
Eagle Grove,IA
3
years of professional experience
Dedicated front desk administrator with expertise in appointment management and bilingual communication. Committed to enhancing patient interactions and ensuring a welcoming environment.
Work History
Front Desk Receptionist
1 Year 8 Months- Greeted and assisted patients, ensuring a welcoming environment and smooth check-in process.
- Scheduled appointments.
- Maintained patient confidentiality in compliance with HIPAA regulations during all interactions.
Front Desk Administrator
1 Year 7 Months- Managed front desk operations, ensuring efficient visitor check-in and appointment scheduling.
- Coordinated communication between departments, enhancing information flow and responsiveness.
- Facilitated training for new staff on office procedures and customer service standards.
Education
Associate of Arts - Elementary Education
Skills
Appointment management
Bilingual
Patient interaction
Customer service
Office organization
Team collaboration
Skilled in [software]
Listening skills
Timeline
Front Desk Receptionist
Community Health Center of Fort Dodge
11.2024 - 07.2026Read More
Front Desk Administrator
Hy-line of North America
04.2023 - 11.2024Read More
Iowa Central Community College
Associate of Arts from Elementary Education
Read More