Ana Carrera
DeKalb,IL
Summary
Demonstrates strong work ethic, integrity, and a knack for creating visually appealing merchandise displays. Committed and hardworking Job Title with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service.
Overview
3
3
years of professional experience
Work History
Cashier
HomeGoods
10.2024 - Current
- Performed cash, card, and check transactions to complete customer purchases.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
Sales Lead
Kohls Department Store
09.2021 - 08.2024
- Used POS system to process sales, returns, online orders, and gift card activations.
- Trained, coached, and mentored new sales associates for maximum performance.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Exceeded sales targets consistently through proactive prospecting, relationship-building, and closing deals.
- Delivered exceptional customer service by addressing concerns promptly and offering tailored solutions to meet clients'' needs.
Education
DeKalb High School
DeKalb, ILSkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Customer service excellence
- Money handling
- Product restocking
Timeline
Cashier
HomeGoods
10.2024 - Current
Sales Lead
Kohls Department Store
09.2021 - 08.2024
DeKalb High School