Ana Casado
Germantown,MD
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
26
26
years of professional experience
Work History
Scheduling Specialist
OrthoBethesda
Rockville, Maryland
11.2021 - Current
- Processed cancellations and rescheduling requests promptly while maintaining accurate records of changes.
- Responded to inquiries from customers regarding available timeslots for appointments.
- Scheduled patient appointments and cultivated partnerships with managed care organizations, hospitals and insurance carriers to promote swift payment and issue resolution.
- Scheduled and confirmed appointments.
Lead Hairstylist
PV Hair Salon
Queens, NY
12.1998 - 11.2024
- Researched new products available in the market that could be beneficial for providing better services in the salon environment.
- Greeted customers, answered phones and booked appointments.
- Maintained cleanliness of work station by sanitizing tools and equipment between uses.
- Customized styles, services and products to suit client needs and maintain customer satisfaction.
Housekeeper
Brook Grove
Sandy Springs, MD
01.2020 - 11.2020
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Ensured that all health standards were met during cleaning operations.
- Responded to requests from guests regarding housekeeping needs.
- Inspected guest rooms after cleaning to ensure they were presentable.
Education
Sewer Park Highschool
Manhattan, NY06-1988
Skills
- Workflow Optimization
- Calendar Management
- Documentation skills
- Deadline Adherence
- Telephone Etiquette
- Computer Skills
- Customer Service
- Teamwork and Collaboration
Languages
Spanish
Full Professional
Timeline
Scheduling Specialist
OrthoBethesda
11.2021 - Current
Housekeeper
Brook Grove
01.2020 - 11.2020
Lead Hairstylist
PV Hair Salon
12.1998 - 11.2024
Sewer Park Highschool
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