Summary
Overview
Work History
Education
Skills
Timeline
Generic
Ana De Los Santos

Ana De Los Santos

Flushing,NY

Summary

Iam person responsibility. I can solve different problems with the job

Engaging Airport Service Agent with years of experience handling first-time flyers and monitoring safety protocol adherence. Adaptable team member with thorough documentation inspection and customer handling skills. Noted for exceptional check-in rates and luggage handling.

Overview

9
9
years of professional experience

Work History

Airport Customer Service Agent

La Guarida Airport
Flushing, NY
03.2019 - Current
  • Provided customer service to travelers in the form of answering questions, resolving complaints, and providing directions.
  • Greeted passengers upon arrival and departure, providing ticketing assistance and general information.
  • Assisted with baggage check-in and tagging for customers.

Food Service Worker

Chipotle
Flushing, NY
03.2020 - 03.2023
  • Iam have to much experience in preparation foods
  • Cleaned and sanitized work areas, equipment, utensils, dishes, and silverware.

Restaurant Hostess

Hilton
Santo Domingo Pueblo
03.2018 - 03.2020
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
  • Greeted customers and escorted them to their tables.
  • Performed opening and closing duties such as restocking supplies and cleaning work areas.

Security Officer

Watchman Security
Santo Domingo Pueblo
03.2015 - 03.2019

Education

GED -

University Oym
Dominican Republic
11-2010

High School Diploma -

Cenapec
Dominican Republic
06-2007

Skills

  • Conflict resolution abilities
  • Flexible Work Schedule
  • Effective problem solving
  • Passenger Assistance
  • Boarding Pass Assignment
  • Decision-Making
  • Excellent Communication

Timeline

Food Service Worker

Chipotle
03.2020 - 03.2023

Airport Customer Service Agent

La Guarida Airport
03.2019 - Current

Restaurant Hostess

Hilton
03.2018 - 03.2020

Security Officer

Watchman Security
03.2015 - 03.2019

GED -

University Oym

High School Diploma -

Cenapec
Ana De Los Santos