Summary
Overview
Work History
Education
Skills
Volunteer Work
Timeline
Generic

Ana Gallelli

Herndon,VA

Summary

Energetic Hostess with exceptional experience-enhancing customer experiences in foodservice setting. Courteous and friendly when directing customers to tables, giving directions and assisting wait staff as needed. Constantly finding new ways to exceed customers' expectations with personalized service.

Overview

Work History

Hostess

Silver Diner
2023.05 - 2023.08


  • Answered customer questions about hours, seating, and menu information.


  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.


  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating seating charts simultaneously.


  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.

Education

High School Diploma -

St. Paul VI Catholic High School
Chantilly, VA
05.2024

Skills

  • Customer Service
  • Effective Multitasking
  • Patience and Empathy
  • Phone Etiquette
  • Customer service expertise
  • Detail Oriented
  • Efficient collaboration

Volunteer Work


  • 100+ hours of community service


  • Volunteered as a camp counselor for my school's soccer camp. Managed running different soccer affiliated activities while creating a fun and entertaining environment.


  • Have continuously volunteered to tutor kids that come from low income households, providing them with help on homework and other assignments

Timeline

Hostess

Silver Diner
2023.05 - 2023.08

High School Diploma -

St. Paul VI Catholic High School
Ana Gallelli