Ana Gutierrez
Revere,MA
Summary
server and bartender successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
4
4
years of professional experience
Work History
Server
Tavistock Group
01.2023 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Bartender
Tratoria Il Panino
03.2020 - 12.2022
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Education
GED -
University of Arizona
Tucson, AZ04.2022
Skills
- Order Management
- Table Bussing
- Food Running
- Guest Engagement
- Sales expertise
- Menu Memorization
- Wine and liquor knowledge
- Classic cocktails
- Responsible Alcohol Service
- Customer service expertise
- Customer Service
Languages
Spanish
English
Timeline
Server
Tavistock Group
01.2023 - Current
Bartender
Tratoria Il Panino
03.2020 - 12.2022
GED -
University of Arizona