Ana Jacome
Laurel,MD
Summary
Dynamic and detail-oriented professional with a proven track record at Centro Dental Las Americas, excelling in customer service and appointment scheduling. Recognized for enhancing office efficiency and maintaining organized patient records. Strong problem-solving abilities and effective communication skills contribute to seamless operations and exceptional patient experiences.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Centro Dental Las Americas
07.2021 - Current
- Managed patient scheduling and appointment confirmations to enhance office efficiency.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Coordinated communication between patients and dental staff to streamline operations.
- Maintained organized records of patient information, ensuring confidentiality and accuracy.
Driver, Warehouse Orders
Prosperity Radiator
05.2020 - Current
- Operated delivery vehicles to transport warehouse orders efficiently.
- Executed accurate loading and unloading of products for timely deliveries.
- Maintained inventory accuracy through systematic organization of warehouse materials.
- Collaborated with team members to streamline order processing workflows.
Education
No Degree -
Integrated Health Tw Medical Certifications & Training
Laurel, MD10-2025
High School Diploma -
Inebi High School
Ipala Guatemala10-1999
Skills
- Customer service
- Attention to detail
- Time management
- Listening skills
- Cash handling
- Team collaboration
- Problem-solving skills
- Telephone etiquette
- Data entry
- Scheduling
- Appointment scheduling
- Verbal and written communication
- Administrative skills
- Office organization
- Oral and writing communication
- Front office management
- Multi-line telephone systems
Accomplishments
Good costumer service always available for work initial to make sure the day goes smooth for company ans my coworker . i was managed the Perfume place in PG Mall for ^ year on 2013 and left on 2020. References are available
Certification
CCMA and CPT . my country certification to.
Languages
English
Professional Working
Timeline
Front Desk Receptionist
Centro Dental Las Americas
07.2021 - Current
Driver, Warehouse Orders
Prosperity Radiator
05.2020 - Current
No Degree -
Integrated Health Tw Medical Certifications & Training
High School Diploma -
Inebi High School