Ana Jimenez
Detroit
Summary
Solid background in retail sales and customer engagement. Demonstrated success in driving store sales and enhancing customer satisfaction through effective communication and product knowledge. Proven ability to utilize problem-solving skills and teamwork to meet customer needs and achieve sales targets.
Overview
4
4
years of professional experience
Work History
Sales Associate
Kohls Department Store
10.2024 - 03.2025
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Paraprofessional
Brook Avenue Elementary School
11.2022 - 02.2025
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
Sales Manager
Coyles
03.2021 - 10.2022
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
Education
High School Diploma -
Bay Shore High School
Bay Shore, NY06-2020
Skills
- Customer service
- Problem-solving skills
- Multi-tasking strength
- Behavior management
- Small group and individual assistance
Languages
English
Spanish
Timeline
Sales Associate
Kohls Department Store
10.2024 - 03.2025
Paraprofessional
Brook Avenue Elementary School
11.2022 - 02.2025
Sales Manager
Coyles
03.2021 - 10.2022
High School Diploma -
Bay Shore High School
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