Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Ana Lomidze

Newport,RI

Summary

Customer-focused professional with strong experience in retail, sales, and client service. Skilled in

communication, problem-solving, and delivering a positive customer experience. Seeking a Remote

Customer Service position to support customers effectively through phone, email, and chat.

Overview

3
3
years of professional experience

Work History

Sales Associate

Nordstrom
02.2022 - 09.2023
  • Assisted customers in product selection, ensuring personalized service and enhancing overall shopping experience.
  • Maintained knowledge of current promotions and sales, effectively communicating offers to drive customer engagement.
  • Collaborated with team members to ensure store presentation met Nordstrom's high standards for visual merchandising.
  • Processed transactions efficiently using point-of-sale systems, minimizing wait times and improving customer satisfaction.
  • Engaged with customers through active listening and tailored recommendations, increasing purchase likelihood and loyalty.

Sales Associate

H&M Clothing
05.2021 - 11.2021
  • Resolved customer inquiries and concerns promptly, fostering positive relationships and repeat business opportunities.
  • Participated in training sessions to enhance product knowledge and sales techniques, contributing to team performance.
  • Monitored inventory levels, assisting in stock replenishment to support optimal product availability on the sales floor.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

Golf Caddie

Top Golf
10.2020 - 04.2021
  • Assisted golfers with club selection and shot strategy to enhance performance.
  • Provided accurate yardage measurements to help players make informed decisions.
  • Maintained golf equipment, ensuring readiness for optimal performance during rounds.
  • Offered course knowledge and insights, improving overall player experience and satisfaction.

Education

High School Diploma -

3rd School
Georgia , Kutaisi

No Degree - Psychology

Caucasus University
Tbilisi, Georgia

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Relationship building

Accomplishments

  • Exceeded monthly quota [number] times.
  • Awarded “Employee of the Month” in 2022

Timeline

Sales Associate

Nordstrom
02.2022 - 09.2023

Sales Associate

H&M Clothing
05.2021 - 11.2021

Golf Caddie

Top Golf
10.2020 - 04.2021

High School Diploma -

3rd School

No Degree - Psychology

Caucasus University