Summary
Work History
Education
Skills
Languages
Timeline
Cashier
Ana Lotoaniu

Ana Lotoaniu

East Palo Alto,CA

Summary

Proven to excel in customer service and cash handling, my tenure at In N Out showcased my ability to maintain high accuracy levels in transactions and foster customer satisfaction. With a strong work ethic and empathy towards customer needs, I consistently contributed to a positive shopping experience, ensuring operational excellence and integrity.

Work History

Cashier

In N Out
02.2022 - 07.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Handled cash with high accuracy and took care to check bills for fraud.

Education

Associate - Respiratory Therapy

Foothill College
Los Altos, CA

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Cleaning and sanitizing
  • Cash Handling
  • Customer service excellence
  • Written and verbal communication
  • Order Taking
  • Product Knowledge
  • Order Packaging

Languages

Tonga
Native or Bilingual

Timeline

Cashier

In N Out
02.2022 - 07.2024

Associate - Respiratory Therapy

Foothill College
Ana Lotoaniu