Ana Miranda
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sales Associate
Macys
10.2021 - 10.2022
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Assistant Teacher/Supervisor
Kuei Luck Enrichment Center
09.2018 - 09.2020
- Planned and implemented staff development and in-service training programs to enhance knowledge and skills.
- Organized and allocated resources required to meet needs of 150 students and 12 instructors.
- Conferred and resolved education-related issues and problems with students, parents and school officials.
- Designed or used assessments to monitor student learning outcomes.
Sales Associate
Chico's FAS
06.2018 - 12.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Assistant Teacher
Spanish Kids Club
06.2015 - 07.2019
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Supported student physical, mental, and social development using classroom games and activities.
- Worked with teachers to design lesson plans and coordinate activities for classes.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
Sales Associate/Expeditor
Macy's
11.2017 - 11.2018
- Prepared merchandise for sales floor by pricing or tagging.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
Bachelor of Arts - Early Childhood Education
Queens College of The City University of New York
Flushing, NY06.2024
Skills
- Strategic Planning
- Merchandise Display
- Time Management
- Verbal Communication
- Cash Register Operation
- Stockroom Organizing
- Educational Opportunities
- Reinforcing Learning Concepts
- Documenting Behaviors
- Inventory and Requisition of Instructional Materials
Certification
- Child Abuse Identification Workshop
- School Violence Prevention and Intervention Workshop
- DASA Training Workshop (Dignity for All Students Act)
- EAS-Educating All Students (201) Certification
- CST-Multi Subject: Teachers of Childhood Grades 1-6 Certification
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Sales Associate
Macys
10.2021 - 10.2022
Assistant Teacher/Supervisor
Kuei Luck Enrichment Center
09.2018 - 09.2020
Sales Associate
Chico's FAS
06.2018 - 12.2019
Sales Associate/Expeditor
Macy's
11.2017 - 11.2018
Assistant Teacher
Spanish Kids Club
06.2015 - 07.2019
Bachelor of Arts - Early Childhood Education
Queens College of The City University of New York