Ana m Ollison-Moran
Greensboro,GUILFORD
Summary
Dynamic Pharmacy Technician II at Cone Health System with proven problem-solving abilities and a strong commitment to patient confidentiality. Expert in benefits investigation and insurance /patients assistance/authorizations, enhancing workflow efficiency. Collaborated effectively with healthcare teams to optimize medication management, ensuring high-quality patient care and satisfaction.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Pharmacy Technician II
Cone Health System
01.2019 - Current
- Performs Benefits investigation for specified Clinic or medication.
- Obtains insurance prior authorizations and pre-certifications.
- Acts as a liaison between the patient,clinic,and/or infusion center,pharmacy,third party payor,and/or drug manufacture.
- .Works collaborative with clinical pharmacist and care team.
- Preforms other duties as assigned.
- Collaborated with healthcare teams to optimize patient care through effective medication management strategies.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Education
High School Diploma -
Birmingham
San Fernando, CAAssociate of Arts -
Los Angeles Mission College
Sylmar, CASkills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
Certification
- CPhT - Certified Pharmacy Technician
Languages
Spanish
Full Professional
Timeline
Pharmacy Technician II
Cone Health System
01.2019 - Current
High School Diploma -
Birmingham
Associate of Arts -
Los Angeles Mission College