Ana Mondragon
Lockhart,TX
Summary
I speak two languages Spanish and English and a beginner in Korean. I am a charismatic and energetic host with experience in high-end hospitality environments. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. As well an outgoing student pursuing flexible part-time employment with weekend and evening shift options. I seek entry-level opportunities to enhance abilities while contributing to company growth.
Overview
1
1
year of professional experience
Work History
Host
Mexican Restaurants
Lockhart, Texas
07.2023 - Current
- Checked identification for guests who appeared under age 21.
- Performed light administrative duties such as filing documents and taking messages.
- Took reservations over phone and in person.
- Assist in opening and closing duties, including setting up and breaking down tables, and managing cash handling.
- Demonstrate attention to detail in accurately taking and delivering orders, including communicationing with guest to ensure their satisfaction.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Assisted servers in seating guests by escorting them to their tables.
- Greeted guests upon arrival and provided them with menus.
- Provided customers with accurate wait times and monitored waiting list.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
Education
High School Diploma -
Lockhart High School
Lockhart, TX05-2024
Skills
- Telephone reception
- Server Support
- Team Collaboration
- Reservations Management
- Customer Service
- Reservation coordination
- Professional Appearance
- Menu knowledge
- Time management
- Bilingual in English/Spanish and beginner in Korean
Timeline
Host
Mexican Restaurants
07.2023 - Current
High School Diploma -
Lockhart High School