Ana Mondragon
stafford,VA - Virginia
Summary
Dynamic and dedicated professional with a strong background in customer service at Walmart and Chipotle. Proven ability to enhance customer satisfaction through effective communication and teamwork. Skilled in cash handling and conflict resolution, consistently delivering accurate transactions while fostering a positive shopping experience. Committed to reliability and maintaining high standards of cleanliness.
Offering strong communication and organizational skills, eager to learn and develop in retail environment. Delivers ability to quickly grasp new systems and procedures while maintaining attention to detail. Ready to use and develop customer service and cash handling abilities in guest service role.
Overview
2
2
years of professional experience
Work History
Cashier
Walmart
Stafford, VA
06.2024 - 08.2025
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Crew Member
Chipotle
Stafford, VA
08.2023 - 05.2024
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Promoted a positive work environment through effective communication and teamwork among staff members.
Education
High School Diploma -
North Stafford High School
Stafford, VA05-2026
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Reliability and punctuality
- Payment processing
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Cashier
Walmart
06.2024 - 08.2025
Crew Member
Chipotle
08.2023 - 05.2024
High School Diploma -
North Stafford High School