Ana Navas

CVS Pharmacy

Miami, Florida

02.2015 - Current

Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.
Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
Supported pharmacy operations by answering phone calls and directing queries appropriately.
Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
Processed insurance claims and handled billing inquiries to ensure customer satisfaction.
Checked expiration dates on medications to ensure that only unexpired products were dispensed.
Participated in pharmacy inventory management, including tracking expiration dates and removing outdated medications.
Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
Collaborated with healthcare providers to clarify prescription orders and resolve medication discrepancies.
Maintained a clean and organized pharmacy workspace, adhering to safety and hygiene standards.
Provided education materials about medications to patients upon request.
Received written prescription or refill requests, verifying information for completeness and accuracy.