Ana Nunez

• Gained valuable experience in providing educational support to students.
• Developed positive working relationships with teachers and staff members to ensure that students are receiving the best educational support.
• Utilized effective classroom management strategies to maintain a positive learning environment.
• Demonstrated strong problem solving skills to provide solutions to challenging situations.

• Supported teachers in the development and delivery of engaging and effective lessons.

• Operated cash register or POS system to receive payment by cash, check and credit card.
• Delivered a high level of customer service to patrons using active listening and engagement skills.
• Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
• Trained new team members in cash register operation, stock procedures and customer services.

• Helped clients stay happy and healthy by providing mental and emotional support.
• Followed HIPAA regulations to maintain confidentiality of sensitive patient information.
• Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files.
• Recognized emergency situations and implemented appropriate procedures.

• Monitored employee productivity to provide constructive feedback and coaching.
• Complied with company policies, objectives and communication goals.
• Coordinated employee schedules according to shift changes and availability.
• Provided ongoing training to address staff needs