Ana Obando
The Bronx,NY
Summary
Dedicated Medical Assistant skilled with technical, clerical and patient support. Strong interpersonal communication with talent effectively dealing with patients and staff alike. Detailed understanding of medical sector and regulatory obligations concerning it.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Columbia Doctors
09.2024 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Collected and documented patient medical information such as blood pressure and weight.
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Certified Medical Assistant
Columbia Westside Pediatrics
08.2022 - Current
- Conducted diagnostic tests such as EKGs or hearing screenings and vision screening in accordance with established protocols.
- Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
- Ordered medical supplies from approved vendors based on predetermined budget parameters.
- Managed inventory of medical supplies ensuring adequate stock levels were maintained at all times.
- Prepared specimens for laboratory testing and performed routine laboratory tests.
- Collected urine samples from patients for sexually transmitted diseases or pregnancy tests when necessary.
- Assessed, documented, and monitored vital signs for patients within outpatient setting.
- Completed basic physical assessments of clinic patients to provide optimal care.
- Administered rapid tests for COVID, FLU and strep to help clinical staff assess conditions.
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Scheduled appointments for patients via phone and in person.
- Performed electrocardiogram (EKG)
- Performed capillary puncture for Hematology and Lead Testing
Bartender/Restaurant Server
Rosa Mexicano
01.2012 - 08.2022
- Developed good working relationships with fellow employees through effective communication.
- Performed opening and closing duties including restocking supplies.
- Adhered to state regulations regarding serving alcohol responsibly.
- Organized storeroom inventory of supplies such as cups, napkins, straws.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Attended regular training sessions to stay updated on new products or trends.
- Participated in weekly team meetings to discuss goals and objectives set by management.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Greeted customers and provided excellent customer service.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Processed payments accurately and efficiently with POS system.
- Trained new bartenders on drink preparation and upselling techniques.
- Planned and coordinated special events to boost customer numbers and profits.
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
Certified Medical Assistant
Todo Bien Pediatrcs
04.2021 - 01.2022
- Monitored lab results for accuracy and alerted physicians immediately if any abnormalities were detected.
- Educated patients on preventive care topics such as diet and exercise habits or medication compliance.
- Conducted diagnostic tests such as EKGs or hearing screenings in accordance with established protocols.
- Maintained accurate records of patient visits including diagnosis information, treatment notes, prescriptions.
- Administered injections under the direction of a physician.
- Provided support to physicians during consultations by recording patient histories accurately and documenting treatment plans accordingly.
- Answered patient calls promptly and directed inquiries to the appropriate department when needed.
- Performed administrative duties such as scheduling appointments, answering phones, and filing paperwork.
- Processed payments from patients accurately using cash registers or computerized systems.
- Ordered medical supplies from approved vendors based on predetermined budget parameters.
- Managed inventory of medical supplies ensuring adequate stock levels were maintained at all times.
- Assisted with scheduling patient appointments and follow-up visits.
- Performed clerical tasks such as transcribing dictation from physicians or coding patient information into electronic databases.
Education
BMCC
Bachelor of Science - Nursing
Lehman College of The City University of New York
The Bronx, NY05-2027
Medical Assisting
New Age Training, Inc.
New York, NY07-2022
EKG/ Phlebotomy Technician
ABC Training Center
10-2021
Skills
- Inventory and supply management
- Clinical applications
- Vital Sign Monitoring
- Patient Scheduling
- Specimens collection and processing
- Inventory Management
- Patient documentation
- Conflict resolution abilities
- Compassionate
- Restocking lab supplies
- Electrocardiography (EKG)
- Medical Terminology
- HIPAA Compliance
- Medical Billing
- Preparing specimens and samples
Accomplishments
Spotlight Award for Empathy, service oriented, trust presented by 61st street cooperation and manager Marlene Vanderhost - Laporte
Certification
- Certified Medical Assistant (CMA)
Languages
Spanish
Native or Bilingual
Timeline
Certified Medical Assistant
Columbia Doctors
09.2024 - Current
Certified Medical Assistant
Columbia Westside Pediatrics
08.2022 - Current
Certified Medical Assistant
Todo Bien Pediatrcs
04.2021 - 01.2022
Bartender/Restaurant Server
Rosa Mexicano
01.2012 - 08.2022
Bachelor of Science - Nursing
Lehman College of The City University of New York
Medical Assisting
New Age Training, Inc.
EKG/ Phlebotomy Technician
ABC Training Center
BMCC
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