Ana Oliveira
Davie,FL
Overview
2
2
years of professional experience
Work History
Server
Rock Bar
08.2021 - 08.2022
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Kept register accurate through correct billing, payment processing and cash management practices.
Bottle Service Waitress
Bottle Service
01.2020 - 07.2020
- Presented menus to patrons, answered questions about menu items and made recommendations to promote customer satisfaction.
- Preserved table appearance by removing clutter and trash, frequently checking drink levels and providing sufficient napkins.
- Prepared and maintained prep station by refilling garnishes and cleaning and drying glasses, silverware and plates.
- Maintained updated knowledge of drink menu items, promotions, specials and liquor and beer brands and used persuasive selling techniques to maximize sales.
Bartender
Barracuda
01.2019 - 01.2020
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Education
Business Administration
SENAC
Goiania-Goias-Brazil11.2015
Associate Degree in Nursing - Health Aide
CEPIDU
Goiania-Goias-Brazil01.2014
Skills
- Cool Under Pressure
- Covid Symptom Screening
- Special Requests and Substitutions
- Order Accuracy and Delivery
Languages
English
Full Professional
Spanish
Professional Working
Portuguese
Native or Bilingual
Timeline
Server
Rock Bar
08.2021 - 08.2022
Bottle Service Waitress
Bottle Service
01.2020 - 07.2020
Bartender
Barracuda
01.2019 - 01.2020
Business Administration
SENAC
Associate Degree in Nursing - Health Aide
CEPIDU
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